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Trusted Contributor
Posts: 1,629
Registered: ‎10-12-2010

Is Anyone Having Problems....

Switching from check status on orders to credit card and choosing easy pay. When I try to change over to a credit card and select the easy pay option, it states in red lettering. This special offer can only be used with a Q card. If I select a credit card. It says in red lettering that a check cannot be used with the easy pay option, select a credit card. It's treating my credit and debit card as if I selected check option. Anyone else experiencing this? I have contacted customer service and I am waiting for a reply, just curious if this is happening to anyone else?

Trusted Contributor
Posts: 1,629
Registered: ‎10-12-2010

Re: Is Anyone Having Problems....

Spoiler
 

Never, mind. Just heard back. They cleared it up. It was a glitch in the system. Very quick response. Pleased with customer service.

Contributor
Posts: 25
Registered: ‎03-10-2010

Re: Is Anyone Having Problems....

I tried using Pay Pal for easy pay had the same trouble.  According to customer service you can't use Pay Pay any more for easy pay.   Guess I won't be ordering any more.

Trusted Contributor
Posts: 1,629
Registered: ‎10-12-2010

Re: Is Anyone Having Problems....

It's always something. Took me forever to get an answer but finally someone from customer service told me the same thing. Evil Pays aren't such a good thing sometimes anyway. If necessary I will just use another option.