Q Talk

[Jackhound Mom]

8 days later and the status unavailable is still there, nothing else!  What's up Q?

[lucymo]

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@Jackhound Mommie wrote:

8 days later and the status unavailable is still there, nothing else!  What's up Q?

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Hi Jackhound, my last return did exactly what yours is doing.  Yesterday I went on my order page and it showed the item had been returned and the exchange item is 'in process'.  Hope yours works out for you soon.

[Beth-QVC]

@Jackhound Mom

Please send me an email to QVCSocialTeam@qvc.com with the order number and I will be happy to check your order out! 

Beth QVC

[Jackhound Mom]

Thanks Lucy for letting me know how your return went!  Have a great weekend!

[Jackhound Mom]

Hi Beth,

I'll try it, thank you!

[Jackhound Mom]

No answer from Beth via e-mail.....

[Jackhound Mom]

Beth called and will forward problems to proper people.  Thank you!

[CalminHeart]

I've never seen the 'track my return' do anything.  The return labels are parcel post and they don't get scanned by USPS unless you ask for it when you drop it off.  But they don't get scanned as they move through USPS either.   

I never use Q's labels unless it is a bulky item.   I print and buy priority mail postage at USPS.com.  It includes tracking and delivery confirmation emails sent every time it's scanned by USPS.   And priority mail is cheaper than Q's labels.   Fyi, you won't get the discounts if you pay for priority mail at the store or post office.

[Tinkrbl44]

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@CalminHeart wrote:

I've never seen the 'track my return' do anything.  The return labels are parcel post and they don't get scanned by USPS unless you ask for it when you drop it off.  But they don't get scanned as they move through USPS either.   

I never use Q's labels unless it is a bulky item.   I print and buy priority mail postage at USPS.com.  It includes tracking and delivery confirmation emails sent every time it's scanned by USPS.   And priority mail is cheaper than Q's labels.   Fyi, you won't get the discounts if you pay for priority mail at the store or post office.

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That's what I do .....  no more using the QVC return labels ..... the last time I did, it took 18 days to go back and get processed!

[Jackhound Mom]

Thank you both for answering and for suggestions!   18 days is way too long for any return!  I try so hard to only buy what will absolutely work so I don't have to return anything...

Anyway, happy shopping!