Q Talk

[shoesnbags]

Hmmm.  Maybe it should have said buyer beware lol.

[nycalady]

, QVC is stuck in the Stone Age when it comes to shopping & some other areas as well (return/exchange policies, sale & clearance price reductions, etc)

[Tinkrbl44]

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@rms1954 wrote:

How is it you got "sucked in."  Are you so weak that you can't control your shopping habits/choices???  So now you are blaming QVC for what?

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@rms1954   @tynabean 

I was wondering that, too.

[Sakuya]

I wonder if maybe they are not fully staffed in the shipping dept. or perhaps have a high turnover rate. Also are things even back to normal after that warehouse fire a few years ago? They may still be in the temporary fix on that. That is not a quick pivot for something that large to just move to another bldg if they even found a suitable one. Or maybe they are building one. I don't even remember when that fire was though, maybe it was longer ago than it seems.

[RescueLover]

We have been disappointed with Amazon.


And we only buy items that state Shipped from Amazon, so don’t know what the problem is with shipping. 😜

[Parischic]

I wanted to try the Barefoot Dreams TSV and thought it was a good value so I order it and also picked up a shirt on my wishlist since it was free shipping. Haven't received either item yet.
I order quite a bit from Amazon and get my orders the next day..When I have returned something that's very easy to do and my refund to my credit card is credited within 24 hours.

[We rescue cats]

We have an Amazon box on our porch a few times each week, that's not a slam at QVC it just means that they have a huge selection of household items that I want or need. The items arrive within a couple of days and if they don't work out returning them is very easy. The credit is often on my phone by the time I pull out of the parking lot. 

On the other hand, QVC has introduced me to mmany new products that I didn't even know I needed! Delivery is usually within a week or 10 days, if it is not they advise me. Returns have usually been handled promptly and the credits follow quickly. I love having the ability to see an item in action, something A usually cannot do. I really hop and pray that QVC makes it over this bump in the road.

[febe1]

Bought a pair of Sketchers weeks ago. Got them in ten days.

Too big and wanted an exchange. No label. Called and asked for label. Another ten days. Sent them back about a week ago. Haven't seen them since in Never Never land.

I could have had them in three days elsewhere. 

A season could change in making exchanges. 

And yes, I actually WANTED the convenience of a label!

[San Antonio Gal]

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@febe1 wrote:

Bought a pair of Sketchers weeks ago. Got them in ten days.

Too big and wanted an exchange. No label. Called and asked for label. Another ten days. Sent them back about a week ago. Haven't seen them since in Never Never land.

I could have had them in three days elsewhere. 

A season could change in making exchanges. 

And yes, I actually WANTED the convenience of a label!

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@febe1  -  What about returning using the QR code?  You could have returned it the same day and received your money quickly.

[Stray]

The length of time for a delivery doesn’t impact me & I find my deliveries come in a reasonable time period from QVC. If I need something in a hurry, I take that into consideration & order earlier. But, for routine orders, I’m not in a hurry. On Amazon, if a delivery date is time sensitive, I cancel my order if it is excessive. Many goods on Amazon come from China or other counties & have a wider delivery time. I ordered a book in Italian & it came in about a month. I wanted the book, no hurry so I waited.