Q Talk

[RespectLife]

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@Kachina624 wrote:
@RespectLifeThe trouble with automated ordering is that you can't use rebate services. I've collected almost $7,000 in rebates and I'm not missing a single one.

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Oh I know @Kachina624 

I don't use those.

5 EZ on everything works for me.

[Kachina624]

@RespectLife. I won't buy when they have 5 Easy Pays, i don't want to spend 5 months paying for anything. 2 or 3 Easy Pays is plenty.

[RespectLife]

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@Kachina624 wrote:
@RespectLife. I won't buy when they have 5 Easy Pays, i don't want to spend 5 months paying for anything. 2 or 3 Easy Pays is plenty.

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Oh that doesn't bother me @Kachina624 

I get 5 EZ w/ my Q card on everything, I don't need to adjust anything when ordering.

I'd take 6 EZ if they ever offered it again!

[Fribwl]

@SweetSpice. I have found that it is best to wait until 9:00sm

[SEGardener]

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@SweetSpice wrote:

For monthjs I have noticed the Customer Service is becoming non existent!  I have missed out on several products and am holding on the phone over 20 minutes now!  Has anyone else experienced a cutback in "Customer Service" answering their phones?  Also, the videos don't seem to be working on some of the clothing lines.

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The world has moved to systematic processing - customer serice being the first.  Online/chats are more efficient distributing contacts and give greater control over service delivery.  Telephone customer service is expensive which is why processes are not updated - they are really outmoded and typically fall behind the systematic routing.  Why are you calling on a phone??

[occasionalrain]

@Kachina624

 I called Discover to change my email. They answered in two minutes, gave their name and the US state in which they were located, changed it no problem. 

So far, my other banks have been impossible.