IN MY OPINION - Page 8

febe1 · ‎01-22-2012

In the past seventeen years I've bought enormous products from the Q which I love. I can look around my home and see their products all around. I've spent thousands and thousands at the Q, and I should be considered a "valued" customer.

As an aside, were I valued by the Q, I would send them maybe a Xmas or birthday card. Thousands deserve some recognition.

I do not consider Easy Pays a gift from the Q. I see them as a red flag and have always paid in full with the exception of perhaps a treadmill or TV, large items.

I still at the end of 2022 make many many, large and small, purchases, but not nearly as many from the Q. Programs that I once valued for information and education about my interested product have disappeared. My favored products, I can no longer watch b/c of hosts. They actually spoil products I'm interested in. Even when interest forces me to watch, I no longer given the information needed to make a purchase.

Along with this, a 7-10 day delivery is antiquated. I can delivery from many places in a matter of hours. Yet the Q has never improved and updated and yet charge enough for S&H.

This new CEO has expanded the entertainment Q. And it is even very poor entertainment. Bring in new hosts with entertainment skills that are ridiculous.

I will continue to surf on buy quickly to see something of interest, and many times told to go to qvc.com for the important information.

I still purchase, but time spent and purchases get fewer and fewer. Sadly, I don't care about them much anymore. I love shopping and buying. That won't change....

nyc1 · ‎03-19-2010

@faeriemoon EXACTLY... I don't use EP, I've never used EP, I will never use EP, I'm not interested in EP..... yet any time I get anything from the Q (maybe once a year for my bday), it's ALWAYS EP! ARE YOU KIDDING ME?? I've been shopping with QVC since DAY ONE. They can tell if I've ever used EP. But.... I'd sure use FREE SHIPPING. Ridiculous, stupid, short sighted.

debfau · ‎03-25-2010

@faeriemoon wrote:
@Kachina624 wrote:

@KKJ wrote:
As a long-time Q customer myself it kinda ticks me off too. So have they said any more about what us "old customers" may get?
@KKJ A committee is trying to dream up something really, really special. Would you be wowed by six Easy Pays?
QVC's answer to everything is those d@mn easy pays, which frankly is just a method to get people to buy more. Everyone wants free shipping and I think that deal should be offered to everyone. Many of us have no use for easy pay.

I wish QVC would let you edit how many easy pays (like HSN), I much prefer 2 or 3 easy pay instead of 5 or 6.

Patriot3 · ‎06-07-2010

@PugdogMom wrote:
@KKJYes, this morning after Carolyn gave the spiel about extended free shipping for new customers, she said, “And old customers, here is a virtual hug - we love you, too”. I couldn’t help but chuckle to myself.

Another reason why I don't like Carolyn. Was she trying to be funny?? That's like a slap in the face. Better that she would have just said nothing!

Josmad · ‎12-10-2018

@OneHappyHiker wrote:
@BalletBabe I just replied with a rather lengthy explanation and got notified it was marked as spam? I have no clue why that would be, so I will try and answer you again due to all this confusion.

This is what this new offer says when you type in "coupon" in the search bar:

New Customers Get Free Shipping thru 1/31/23*
Start with code FREESHIP on your 1st order & get a new code via email for Free Shipping thru 1/31/23.
Create an account today to get more special offers & sneak peeks at upcoming events delivered to your inbox.

Notice the asterisk. When you scroll down the page and click on "read more", this comes up:

*FREESHIP promo code may be used toward your first purchase from QVC and applied using standard checkout at QVC.com. First purchase must be placed by 12/31/22 in order to receive a code via email for Free Shipping on future purchases (up to a maximum of 15) through 1/31/23. A valid email address is required in order to receive the code. This promo code may be used for merchandise only, excluding gift card purchases. This promo code may not be redeemed for cash and may not be used as payment on your QCard® account. This promo code is not valid at any QVC retail location and cannot be applied using Speed Buy® functionality. The promo code is not transferable. Limit of one promo code per transaction. Cannot be reused for cancelled or returned orders. This promo code is only available for a limited time and ends on 12/31/22 at 11:59pm ET. Applies to standard shipping only. Free standard shipping offer excludes items with shipping included. Free standard shipping only applies to the first shipment of most Auto-Delivery orders. Applies to orders shipped within the Continental U.S. only. QVC reserves the right to change or discontinue this program at any time, without prior notification. If any provision of these terms shall be unlawful or unenforceable, then that provision shall be deemed severable from the terms and shall not affect the validity or enforceability of any other provisions of the terms. Other restrictions may apply.

So it is a maximum of 15 purchases with standard s & h. That makes the offer $52.50 (using 15 purchases with $3.50 s&h each) instead of an unlimited number of purchases the Q is out s & h charges. I have seen offers for $60 if we open a Q Card, so this is more in line with that most likely.

I am definitely not saying it is right, I just questioned why hosts were saying unlimited for 3.5 months. I thought it was odd the Q would open themselves up to losing an unlimited amount of shipping fees.

Hope this helps a bit lol. It irks me too but at least I now know it isn't unlimited.

It says 15 orders not 15 items. I'm assuming the free shipping is applied to the whole order so it could be a very substantial amount. It does say one code per transaction but I believe the whole order is one transaction.

Johnnyeager · ‎09-05-2014

I've thought about the "items" versus "purchases" issue also.

It clearly says purchases, which I would interpret meaning multiple items in one order/purchase.

Marketing and legal could get to work rewriting with clarification: I can envision this becoming an issue with all of the newly harvested customers.

Spurt · ‎03-20-2010

@BalletBabe wrote:
@Shanus wrote:
If (a big if) I was going to order something, the $3.50 or $5.50 shipping wouldn't break me, but it's definitely the principle here.
@Shanus Exactly but I a lot of times order more then one thing for Holidays. 5:50 a piece 3 items is 16:50. Why should they get that for free and I have to pay when I have spent thousands here over the years

@BalletBabe

Its more than that on some items -----on some handbags the S&H is $11.22

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”

Puppy Lips · ‎05-09-2010

@Kachina624 wrote:
@Shanus This morning after she gave the new customer spiel, Carolyn advised old customers they'd get a hug so there you go. Your special incentive is a virtual hug from QVC. Happy now?

@Kachina624 I did not see it, but I can picture her saying it. A hug? Really? No thanks. Just another insult.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead

Johnnyeager · ‎09-05-2014

Have you seen the shipping on Christmas trees?

I've ordered several trees on free shipping days and saved a substantial amount.

A "new customer" in need of a new tree will do very well indeed.

Shanus · ‎05-17-2010

@Kachina624 wrote:
@Shanus This morning after she gave the new customer spiel, Carolyn advised old customers they'd get a hug so there you go. Your special incentive is a virtual hug from QVC. Happy now?

@Kachina624 Wow, they can keep the hug as an extra bonus to the newbies. No thanks.