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Honored Contributor
Posts: 10,834
Registered: ‎03-09-2010

Something verrrrrrry unusual happened.  I returned an item to Q via priority mail. They received it Monday afternoon Jan 6.  I received an email this morning, Jan 8, saying they had processed my return.  They have never ever processed a return that fast.  I'm still very skeptical, but maybe, just maybe, they are fixing their handling of returns.   

QVC Customer Care
Posts: 1,679
Registered: ‎06-14-2015
Honored Contributor
Posts: 20,392
Registered: ‎03-16-2010

In the last several months, all items I have returned have been received and processed by QVC very quickly.  Some in a matter of days, like yours.

 

I have to admit that the first time this happened I was "in shock" like you, @CalminHeart !  A good thing, for a change! 👍🙂

Honored Contributor
Posts: 8,732
Registered: ‎03-10-2010

I have had that happen when shipping priorty.  It takes forever if using their label.

Respected Contributor
Posts: 2,634
Registered: ‎03-09-2010
When I return “my way” via UPS they are usually processed within a week. Sometimes it takes a bit longer for my return money to hit my bank account though. Don’t care for Mail Innovations at all.
Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

I returned an item 12/30, got an e-mail almost immediately that my return was on its way and as of today, nothing.  I've tried to track my return and it only shows the original shipping to me.