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07-16-2013 10:23 PM
I posted last week on a Susan Graver thread that I was no longer getting the TSV emails and I wasn't sure why.
I got a phone message to my voicemail from a Q rep explaining to me how to check my email preferences to ensure I would get notifications.
I thought that was pretty great customer service.
Thanks Q!
P.S. - they obviously DO pay attention to what is going on on the boards.
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