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Esteemed Contributor
Posts: 6,051
Registered: ‎03-09-2010

How often do I have to log in?

When I first open the Q website, it says "Welcome A____"  at the top right of the page. I click on My Account, and I have to put in my log in name and password to open it.  When I'm done there, I click on the forums, and again, I have to put in my log in name and password.  Then I attempt to "heart" a poster's comment, and I'm required to log in again.   Even tho it still says "Welcome A_____" at the top of the page.

 

This didn't happen just today.  It's every time I come to QVC.   I have to log in over and over every time I navigate to different sections of the QVC website.   Does this happen to everyone?   Is it normal?    I'm tired of it.

* A woman is like a tea bag. You can't tell how strong she is until you put her in hot water. *
- Eleanor Roosevelt
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: How often do I have to log in?

I log in to view my account or order and I log in for the forum.  I don't go to my account or order everyday, so usually it's once for the forums.

Respected Contributor
Posts: 4,665
Registered: ‎03-10-2010

Re: How often do I have to log in?

It's not normal.  I'm using Windows 7 with Chrome, and I only have to log in once for "My account" or once for the boards.  It keeps me logged in for at least several hours (I may leave it running in the background while I do something else).  Chrome stores my log in info, so I don't even have to type it in.  I'm no techie, but your problem sounds like a security issue to me.

Laura loves cats!
Esteemed Contributor
Posts: 5,102
Registered: ‎03-10-2010

Re: How often do I have to log in?

I have Windows 7 and I have to log in as much as the OP...

Respected Contributor
Posts: 3,171
Registered: ‎07-18-2010

Re: How often do I have to log in?

Amen!  Amen!    

 

I am so tired of this too!  

Trusted Contributor
Posts: 1,325
Registered: ‎03-08-2014

Re: How often do I have to log in?

I have Windows 10 and I have to log in as much as the OP.  I don't like it either.

Snarky responders need not reply. Move along and share your views elsewhere.
Respected Contributor
Posts: 2,458
Registered: ‎04-26-2013

Re: How often do I have to log in?


@GCR18 wrote:

I log in to view my account or order and I log in for the forum.  I don't go to my account or order everyday, so usually it's once for the forums.


Me too

Honored Contributor
Posts: 8,615
Registered: ‎03-09-2010

Re: How often do I have to log in?

I'm on a PC running Windows10 and using the latest version of Firefox.  When I go to the retail site and want to go to my account I sign in once and remain logged in until I either sign out or close my browser.

 

When I come to the boards I log in once and stay logged in until I either sign out of close my browser unless there has been no activity from me for about three hours.  If I even refresh a page at least once every two to three hours I stayed logged in.

What is good for the goose today will also be good for the gander tomorrow.
Respected Contributor
Posts: 2,292
Registered: ‎04-03-2016

Re: How often do I have to log in?

I have that experience. In addition after several posts I get some kind of message that I have to call and get ok'd because of incorrect sign-in. That is only sometimes the case.
Esteemed Contributor
Posts: 7,551
Registered: ‎03-05-2011

Re: How often do I have to log in?

Everytime you leave the site you have to sign in.  It is probably for security reasons.  You can save your password and it only takes a minute to sign in if you do that.