Q Talk

Regular Contributor

Posts: 170

Registered: ‎06-11-2019

Has anyone tried the new QVC AI Concierge on the website?

‎05-21-2024 08:35 PM

I just noticed today that some items have a bot that you can ask questions to. I like it a lot since it's way faster than their regular way to ask questions about a product on the item page. For example: Item# M95081 for Dianthus plants. Scroll down to where it says "Questions? Try Our AI Concierge"

Honored Contributor

Posts: 42,430

Registered: ‎03-09-2010

Re: Has anyone tried the new QVC AI Concierge on the website?

‎05-21-2024 09:05 PM

YES!

i am loving the new feature on the website.

i have used it a few times already.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

Honored Contributor

Posts: 14,845

Registered: ‎10-09-2012

Re: Has anyone tried the new QVC AI Concierge on the website?

‎05-22-2024 06:18 AM

Yes. I've used several times -- so far, it's great!

Esteemed Contributor

Posts: 7,063

Registered: ‎01-14-2017

Re: Has anyone tried the new QVC AI Concierge on the website?

‎05-22-2024 12:48 PM

I have used the feature, but it never has answers. My impression is it just searches the product description page. I would be interested to know if anyone has had a different experience.