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Respected Contributor
Catch71
Posts: 3,841
Registered: ‎03-09-2010

Giving QVC credit where deserved!

‎12-29-2016 11:59 AM

I have to say I was very pleased with the way customer service handled a last minute problem I had with an item.  The item was to be a Christmas gift and while wrapping and installing batteries (in a Luminara Lantern) I noticed the door of the lantern was not closing properly and the remote was missing from the box.  When I called, 4 days before Christmas, they graciously express shipped me a new one and it arrived in time for Christmas.  It actually came overnight!  Now that is good service!  Thank you QVC for the way in which I was treated and this problem was fixed!

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Respected Contributor
KKlim
Posts: 3,395
Registered: ‎06-20-2015

Re: Giving QVC credit where deserved!

‎12-29-2016 12:01 PM

Honestly, if I have ever had a customer service problem, Q CS has always been great!
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Trusted Contributor
Newgate
Posts: 1,365
Registered: ‎09-05-2014

Re: Giving QVC credit where deserved!

‎12-29-2016 12:08 PM

Me too!!  I totally agree!  CS has always been great!!Woman Happy

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Respected Contributor
dulwich
Posts: 4,758
Registered: ‎01-18-2012

Re: Giving QVC credit where deserved!

‎12-29-2016 12:12 PM

Always had great service whenever I called or e mailed CS

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Honored Contributor
faeriemoon
Posts: 20,809
Registered: ‎03-14-2010

Re: Giving QVC credit where deserved!

‎12-29-2016 12:37 PM

I have always had a good CS experience with the Q.

~What a terrible era in which idiots govern the blind.~ William Shakespeare
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Respected Contributor
SunValley
Posts: 4,394
Registered: ‎04-19-2010

Re: Giving QVC credit where deserved!

‎12-29-2016 08:01 PM

It's why I shop with them.

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Honored Contributor
febe1
Posts: 8,445
Registered: ‎01-22-2012

Re: Giving QVC credit where deserved!

‎12-30-2016 05:20 PM

I have always been satisfied with Customer Service. My problems have been handled quickly and efficiently. If a business does not have a good Customer Service, they may as well fold up the tent....

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