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Trusted Contributor
Posts: 1,760
Registered: ‎08-16-2016

For 2017, What Do You Want From QVC.com Website?

This is not asking for complaints about the website, but what new or improved feature you most want, if it can be done. 

 

I would really love to be able to search by color names. I know there are generic color categories, but the designer lines of clothing have their own color names. I want to easily find pieces that match! 

 

For a website this big, even small changes can be big projects, but who knows? Maybe if a lot of us want some of the same things, they may put it on the list.

Esteemed Contributor
Posts: 6,407
Registered: ‎07-07-2010

Re: For 2017, What Do You Want From QVC.com Website?

Sometimes the measurements of the sizes do not make sense to me.  Right now, I am looking at A277375, Isaac's 5-pocket wide leg jeans, and the hip measurements are very small.  I would like explanations on how to buy products like this.  I have asked vendors on FB but never get an answer.

The next time that I hear salt and ice together, it better be in a margarita!
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: For 2017, What Do You Want From QVC.com Website?

 I often filter by brand, category, then size.  Over half the results don't have the size I filtered by.  I waste a lot of time clicking into items to see if it's the right size.  I usually give up after going through 15 or so that the size isn't available.  I highly doubt the size is sold out in the short time I search.

Honored Contributor
Posts: 9,142
Registered: ‎01-27-2014

Re: For 2017, What Do You Want From QVC.com Website?

This is big....I'd like to be able to search for items of clothing by the exact color name.

Honored Contributor
Posts: 79,488
Registered: ‎03-10-2010

Re: For 2017, What Do You Want From QVC.com Website?


@Goldengate8361 wrote:

This is big....I'd like to be able to search for items of clothing by the exact color name.


In my experience with this type of search,  you find an item in the color you requested,  but they're sold out of your size. 

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 6,286
Registered: ‎03-09-2010

Re: For 2017, What Do You Want From QVC.com Website?

Most sites where there are lots of brands (like amazon or nordstrom) have a feature on a product page that allows you to click on the brand name which is linked to the brand's entire product group. It's just easier to search that brand's entire inventory that way.

 

My biggest wish, however, would be for the feature that sets videos to load first to be disabled. Permanently. For one thing, it slows down loading and secondly, I am perfectly capable of selecting "video" if that's what I want to see first!

Fortēs fortūna adjuvat
Trusted Contributor
Posts: 1,779
Registered: ‎02-10-2013

Re: For 2017, What Do You Want From QVC.com Website?

@gardensla thank you for bringing up the auto play Video. I despise it.  I should not have to adjust my computer settings in order to disable this.  If someone wants the video, they should be able to click on it to play it.  I have not seen any other shopping site do this.  Videos are usually something you select separately. 

Honored Contributor
Posts: 8,741
Registered: ‎03-09-2010

Re: For 2017, What Do You Want From QVC.com Website?

[ Edited ]

1.  Stability/no glitches

2.  A permanent format/layout

3.  More detail with fewer graphics on the home page

4.  NO pop ups

What is good for the goose today will also be good for the gander tomorrow.
Esteemed Contributor
Posts: 7,210
Registered: ‎03-23-2010

Re: For 2017, What Do You Want From QVC.com Website?

When I click on an item, I'd rather see a photo first rather than the video.

 

There needs to be an overhaul of product videos.  So many times they feature hosts talking about other things and even other products before they talk about the product I clicked on.  Trim these videos down to where they just focus on the featured product.

 

They need to update photos and change out the website photos more often.  

 

The homepage can be very cluttered at times.  Way too busy!  They need to streamline that.

 

Finally, I'd like to see more consistency when it comes to this forum, the QVC Community.

 

Esteemed Contributor
Posts: 7,210
Registered: ‎03-23-2010

Re: For 2017, What Do You Want From QVC.com Website?

In this Community, I'd like to be able to pin the first post (the OP) to the top of the page like we used to be able to do.