Returns couldn't be simpler!
Return Pickup Eligibility
Your package is eligible for a return pickup through the US Postal Service if your Q Return Label says "Parcel Return Service" in the center of the label. Your postal carrier will pick up your package at no additional cost and your return label fee will be deducted from your refund. You don't even need to be home at the time of pickup.
Scheduling Your Pickup
To schedule a USPS pickup for your return, follow the below steps:
- Check the Q Return Label on your pack slip to be sure a pickup can be scheduled for your item. Look for "Parcel Return Service" in the center of the label. If you no longer have the pack slip or it does not provide a Q Return Label, print a return label here or contact Customer Service to ensure the item can be picked up.
- Attach the Q Return Label to your package.
- Schedule a USPS return pickup here. Simply fill in the required fields in the online form.
- Once you've completed the form, the pickup is scheduled. Just be sure to leave your package at the designated pickup location.
- You'll receive an email confirmation for your scheduled pickup. Also, the US Postal Service will leave a paper receipt in the location where you left your package.
- Track your return on QVC.com in the Order Status section.