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Respected Contributor
Posts: 2,492
Registered: ‎08-19-2011

Forget about cancelling orders

Sorry if someone has already posted about this.

I just tried to cancel an order I placed less than an hour ago and was told it cannot be done. It is already in process because of the holiday rush.  So be careful before you hit the order button this weekend - apparently it cannot be undone. I was told that I would not be charged return shipping but that was all they could do.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Forget about cancelling orders

@Bookplate 

 

If your order was coming from the Rocky Mount, NC distribution center, they had a massive fire last night.

 

If it was, you may get a cancellation notice, keep checking your order status to see if it actually ships or shows cancelled.

You never know how strong you are until being strong is the only choice you have.
Respected Contributor
Posts: 2,492
Registered: ‎08-19-2011

Re: Forget about cancelling orders


@KingstonsMom wrote:

@Bookplate 

 

If your order was coming from the Rocky Mount, NC distribution center, they had a massive fire last night.

 

If it was, you may get a cancellation notice, keep checking your order status to see if it actually ships or shows cancelled.


Good point; thanks.

Honored Contributor
Posts: 79,310
Registered: ‎03-10-2010

Re: Forget about cancelling orders

 


@KingstonsMom wrote:

@Bookplate 

 

If your order was coming from the Rocky Mount, NC distribution center, they had a massive fire last night.

 

If it was, you may get a cancellation notice, keep checking your order status to see if it actually ships or shows cancelled.


@KingstonsMom    Wow, that'll cause a major snarl in the works.  Is this the QVC or UPS facility?  I had 2 orders ship from there early this past week.  Hopefully they're on the road. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Forget about cancelling orders

[ Edited ]

@Kachina624 

 

It was the QVC distribution center in Rocky Mount, NC.

 

It was a massive fire and so far 3/4 of it was destroyed.

 

See the post on Community Chat by @gidgetgh for pictures.

 

ETA: @Kachina624 

 

Re: Fire at QVC’s NC distribution center

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 79,310
Registered: ‎03-10-2010

Re: Forget about cancelling orders

@KingstonsMom    I bet the fire was the reason they canceled live programming on Q2 today.  They'll need to reassess their inventory to see if they can sell many products.  What a mess for QVC staff when they've had so much to deal with.  TPTB must want to sit down and cry. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Forget about cancelling orders

@Kachina624 

 

The employees are crying too, they've lost their livelihood for a year or more, while they re-build.....if they do at this same site.

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 79,310
Registered: ‎03-10-2010

Re: Forget about cancelling orders

@KingstonsMom   I looked up the Rocky Mount website.  It seems to be just East of Nashville and there are several large employers in town.  QVC wasn't even mentioned in the top 20, so there are presumably other jobs available in the area plus Nashville is in commuting distance. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 15,240
Registered: ‎03-19-2010

Re: Forget about cancelling orders


@Kachina624 wrote:

@KingstonsMom   I looked up the Rocky Mount website.  It seems to be just East of Nashville and there are several large employers in town.  QVC wasn't even mentioned in the top 20, so there are presumably other jobs available in the area plus Nashville is in commuting distance. 


@Kachina624 , just to be clear, Nashville NC, not Nashville TN.  I had never even heard of Nashville NC, so I immediately thought Nashville NC and said that can't be right.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Forget about cancelling orders

@Icegoddess 

 

Yes, the fire was at the NC distribution center

You never know how strong you are until being strong is the only choice you have.