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12-08-2022 08:09 AM
I would just call your local post office. It may not even be there yet and you would waste a trip and standing in line.
I had an order go MIA for over a month with USPS. I talked to the LOCAL post office and he checked their system...they had NOT actually received it yet.
He said the tracking info misleads us....'acceptance pending' makes it sound like it is there when in reality they hadn't even got it.
I did get it eventually....
12-08-2022 12:33 PM
Well I emailed customer care & they credited me immediately. At least it wasn't a gift. I would've loved to receive the package instead of a refund. Maybe if the one who received the package isn't a thief and decides to get it to the right place, I might actually still get it sometime. You gotta have hope.![]()
Thanks again for all the help.
12-08-2022 07:51 PM
12-09-2022 08:07 AM
If that package was sent by mail innovations or UPS to USPS, you won't find any tracking after it hits USPS. Call your local post office.
This happened to me with a package from ShopHQ recently and I called the post office. They told me more than found online. I filed a claim with ShopHQ and they refunded all my money since the package never arrived.
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