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Super Contributor
GusMo
Posts: 355
Registered: ‎07-11-2012

Re: Extreme delay

‎06-01-2020 08:04 PM

@Linds7 wrote:

I've had most of my items delayed.  They did credit me 10.00 each for two of my delayed orders, which was extremely nice!  I didn't have to ask for the credits, they just emailed me after I had been waiting on my orders.  QVC seems to be having a lot of shipping problems compared to other sites.  Maybe you could ask for a 10.00 credit.  I've been a customer with them forever and will continue to be.  But I agree that their shipping is really SLOW right now.  HSN's shipping is as usual and fast.

My credit for a 1 month delay was $10 on a future purchase

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Frequent Contributor
DesertD
Posts: 139
Registered: ‎04-09-2015

Re: Extreme delay

‎06-02-2020 05:51 PM

If you call the automated order line 1-800-345-1515 and let the recording run for a bit, then press "0".  when a representative comes on the line to take your order, ask her to transfer you to customer service. when they transfer you, you'll get a person that can help you.  that's the only way I've found to actually get to talk to someone.  don't use the 1-800-367-9444 number.

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