Q Talk

[50Mickey]

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@Stevie Nix wrote:

The issue is that they charged me twice.  There are 2 orders showing on my order status but they have the exact same order number.  I don't think that's possible.

@Stevie Nix    When you look at your order status does it show 2 of the same item ordered and does it show a total charged?  Before you selected submit order did you look at the charge and what the order included?

If your order status shows 2 items ordered and the total charge is for 2 items and you received 2 items then I don'tthink this is a QVC error. It looks like you received what you ordered. 

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[kitty60]

Years ago I received a duplicate order of Nick Chavez hair products.  When I called they confirmed I had only ordered one and charged for one and to not worry about it .  THey did not want it back.

[50Mickey]

She said that there are 2 orders of the same item showing in her order status. If the total charge was for 2 in her order status then she ordered two and she received two. 

[elated]

If you are familiar with ordering food, then you know they don't want food items returned. Why not call and ask about duplicate shipments? Is this a real dilemma or do you want confirmation to keep both orders. 

[Lovestheshores]

Does not seem like it was a duplicate shipment, seems like the OP ordered two by mistake.

[Sakuya]

@50Mickey - That is how quantities show up for me as well.