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Honored Contributor
Posts: 10,053
Registered: ‎03-21-2010

@Carmie   They wouldn't do it if they didn't want to.  I know an employee at Amazon.... And she loves it.  She works hard and is very committed to the company.  She's been there 11 years with them.  And a happy stock owner too.

Honored Contributor
Posts: 8,156
Registered: ‎10-03-2014

Amazon isn't always so speedy.  Right now I'm getting Walmart deliveries through UPS and Fedex faster than Amazon.  

Honored Contributor
Posts: 8,156
Registered: ‎10-03-2014

 


@Carmie wrote:

I already know why Amazon is fast.

 

They  have thousands of warehouses all over the USA.  They are close to their customers.  A warehouse in California, for example, would never send merchandise to the east coast.  Every warehouse only send merchandise to their regional area which might be a a couple of hundred miles, not thousands.

 

They have a lot of employees. They have employees working 24 hours a day with a normal shift being 10 hours.  

As soon as you order something, it goes into a queue.  From the queue it is sent to an employee who has a hand held device that tells them where the item is located in the warehouse.  The employee is then told how much time they have to get the item, scan it and place it in a cart.

 

When their cart is full, they take the cart to the packing area and drop it off.  The item is packed and sent down a conveyor belt into the area where it is sorted and then placed in the proper truck.  There is a truck for each region the warehouse services.  When the truck is full, it leaves the dock.  All of this might just take a few hours.

 

Every employee has a quota to make every day.  If they do not consistently make that quota, they are fired.  If they must use the restroom and it is not their break or lunch time, the clock on their handheld device keep running.  Most employees will " hold it in." So they can make their quota.

 

The warehouses are cold in the winter and hot in the winter.  They tend to build warehouses where people need jobs and there are few available.  It is not a great place to work.

 

There are many warehouse near where I live.  Amazon seems to always be getting sighted for workplace violations.  Yes, they get merchandise out timely, but their employees are not always treated fairly.

 

I personally know many Amazon employees and past employees.  I feel sorry for them.


@Carmie 

 

Thank you for posting this.  

 

I know someone who works at an Amazon facility about 20 miles from my house.  He confirmed this goes on.  He also mentioned he worries about his safety because of some of the shady characters Amazon hires. 

 

Yes, and Amazon enthusiasts don't seem to care when informed about what goes on there.

 

The very unfortunate aspect of this is Amazon has set the standard, so all other retailers feel they must follow suit or lose business because their customers are always complaining about how fast Amazon is.  

 

 

 

 

 

 

Honored Contributor
Posts: 19,784
Registered: ‎10-25-2010

@songbird wrote:

@Carmie   They wouldn't do it if they didn't want to.  I know an employee at Amazon.... And she loves it.  She works hard and is very committed to the company.  She's been there 11 years with them.  And a happy stock owner too.


Not all employees work on putting out stock or pulling it.  Some have computer jobs or work in HR, etc.

 

I am sure there are some employees who like their job, but many don't like it all.  I would hate to have to worry about losing my job because I couldn't work fast enough. That alone is stressful.

 

Many people do jobs they don't want to.  I have had many such jobs in my lifetime.  I had to stay because I had bills to pay and mouths to feed.  If you can't find another job, you have no choice, unless you want to sit around and bill the tax payers.

Honored Contributor
Posts: 33,893
Registered: ‎03-10-2010

QVC was one of the very first online retailers and they have always had poor shipping policies.  Among the worst across the boards. . . 

 

Yes, I have always wondered why they have been so woefully behind other retailers across the boards:  Large, small, medium companies; brick and mortar that do online sales; old companies and new.

 

QVC has never gotten it together to ship items together, bundle for better pricing, and get products out the door to you and reliably tracked.

 

Why?  I have no clue.  Maybe heads are spinning from the happy dances.  I have no idea but they have never kept up in the shipping area. 

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Esteemed Contributor
Posts: 7,207
Registered: ‎03-05-2011

@2Kittys wrote:

I purchased several items last Fri from Amazon. One item already got delivered yesterday, and the rest will be delivered by this Fri. WHY, WHY, WHY, can't the other shopping shows do the same? Amazon is pretty big, and yet they can get your purchase out the door the very next day!


@2Kittys   You have to understand that Amazon has their own warehouses and their own delivery people.  Totally different system.

Honored Contributor
Posts: 66,000
Registered: ‎03-10-2010

As long as delivery is reasonably timely, I tend not to worry too much about it. While I do understand delays, especially multiple delays, are annoying and can be nerve wracking when delivery is time sensitive, I also have to wonder why lightening fast delivery seems so very critical to so many people. Amazon is Amazon and they're very good at what they do. Not every retail entity can replicate their model nor should they try to do so. As far as it goes, I've not found Amazon delivery to be quite as stellar as it once was and I suspect some of that has to do with them setting a standard with which their apparent never ending growth is going to find it hard to keep pace.


In my pantry with my cupcakes...
Honored Contributor
Posts: 8,027
Registered: ‎03-09-2010

Carmie wrote:  They have thousands of warehouses all over the USA. They are close to their customers. A warehouse in California, for example, would never send merchandise to the east coast. Every warehouse only send merchandise to their regional area which might be a a couple of hundred miles, not thousands.

 

@Carmie, that is not necessarily true.  I live in NC and are a lot of fulfillment centers within 100 miles, in my state and neighboring states, but many of my packages are shipped UPS 2nd day air.

The eyes through which you see others may be the same as how they see you.
Honored Contributor
Posts: 19,784
Registered: ‎10-25-2010

@Marp   I have never received anything that was shipped by air.  Maybe it depends on What you order.

 

I do know that some warehouses do not have books/ video in them, some have books/ video along with other items and some only have books and videos.

 

I guess it depends on where you live. Amazon has many warehouses near me.  Some are clearly noticeable as Amazon warehouses and some have no outward signs on Them and never have trucks and vehicles parked or being loaded with merchandise.  The buildings are too big to be just offices.

 

They sure have a huge operation.

Honored Contributor
Posts: 19,784
Registered: ‎10-25-2010

@Sooner wrote:

QVC was one of the very first online retailers and they have always had poor shipping policies.  Among the worst across the boards. . . 

 

Yes, I have always wondered why they have been so woefully behind other retailers across the boards:  Large, small, medium companies; brick and mortar that do online sales; old companies and new.

 

QVC has never gotten it together to ship items together, bundle for better pricing, and get products out the door to you and reliably tracked.

 

Why?  I have no clue.  Maybe heads are spinning from the happy dances.  I have no idea but they have never kept up in the shipping area. 


I live in PA and have ordered from QVC since the beginning.  I was able to get my packages within three days before they expanded with different warehouses.  Now, if something is shipped from the new Bethlehem warehouse, I still get my stuff in two or three days.  If it comes from CA, it takes at least a week and sits in process for a few days.

It could be the way the warehouses are managed. It wasn't always this way.