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Super Contributor
theresa
Posts: 381
Registered: ‎09-13-2010

Delivery received wrong item

‎10-20-2025 03:47 PM

Was waiting for a KG sweater size medium and I received an entirely different item.

Called CS and now they are sending me a replacement.  Need to return this one received in error.  I suppose these things happen but so disappointed. 

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Honored Contributor
rms1954
Posts: 10,438
Registered: ‎06-06-2019

Re: Delivery received wrong item

[ Edited ]

‎10-20-2025 04:09 PM - edited ‎10-20-2025 04:09 PM

I've never had it happen in all the years I've shopped with QVC; HOWEVER, I received three incorrect orders ... once was a mismatched set (which is no longer available in my size, a second item they sent me the wrong color after being on WL for nearly two months and now it's back on WL; and third a duplicate of a blazer.  It is beyond frustrating, annoying, and a PITA.  All I got is the preverbial "I'm sorry I apologize."  They should start giving some credits to your account for their mess-ups.

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