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Super Contributor
Posts: 328
Registered: ‎07-07-2013

Have tried to get thru to Customer Service both yesterday and today but have not been able too.  Had a question. But now I might lose the free S&H from yesterday.  Anybody know what is going on? One message even told me that the tel no I dialed was no longer in service.  One time it told me that I reached the Quarate CO.  What?  Anybody?

Honored Contributor
Posts: 18,336
Registered: ‎07-26-2014

@Fribwl   If you scroll down to the bottom of this site, you will find CS phone # as well as a link for the Chat feature.

Another CS phone # - 1-800-345-1515 which is always on the TV screen.

 

Another option.......

 

Suggest you send an email to:  QVCSocialTeam@qvc.com
 

Include your ORDER NUMBER in the email.  The  MODS/Social team will sort this out for you.

 

Good luck!

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Super Contributor
Posts: 328
Registered: ‎07-07-2013

@Mz iMac   Thank you very much.

Honored Contributor
Posts: 18,336
Registered: ‎07-26-2014

@Fribwl   You're Welcome.gif

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Valued Contributor
Posts: 802
Registered: ‎12-24-2010

@Fribwl   I've never used it but did you try the live chat?  You can find it at the bottom of the qvc.com home page. 

Super Contributor
Posts: 328
Registered: ‎07-07-2013

@simplyfriends 

@Mz iMac         

 

I called 1-800-345-1515 and finally got a customer service rep to solve my problem from beginning to end.  She was great.  

 

Thank you again ladies.  That was very strange.

Contributor
Posts: 27
Registered: ‎01-21-2019

@simplyfriends wrote:

@Fribwl   I've never used it but did you try the live chat?  You can find it at the bottom of the qvc.com home page. 


Their live chat works very well.