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Frequent Contributor
Posts: 95
Registered: ‎05-30-2019

 

Not able to access Community Chat forum.   Certainly I.T. is aware.   Tried a week ago as well.

Trusted Contributor
Posts: 1,504
Registered: ‎07-29-2012

I go through Among Friends instead.

Esteemed Contributor
Posts: 5,335
Registered: ‎03-10-2010

The "Q" has an IT department?

 

That is hard to believe as this problem has been happening for weeks.

"My desire to be well informed is currently at odds with my desire to remain sane."
Esteemed Contributor
Posts: 6,748
Registered: ‎06-29-2016

Re: Community Chat ??

[ Edited ]

Just assume that it's over and gone.

 

Post in Among Friends and QChat.

 

It's elimination is probably not worth the worry and angst when options exist.  Let it go.

 

Just get use to posting elsewhere. 

Trusted Contributor
Posts: 1,210
Registered: ‎05-09-2010

@Mersha  Does that go along with the "Just missed it" refrain? I think that  may be a more serious problem as it has a direct relationship to the bottom line. 

Honored Contributor
Posts: 14,851
Registered: ‎03-10-2010

Re: Community Chat ??

[ Edited ]

I imagine the Q powers that be decided to let the thread go for some reason. Without any hoopla, announcement explanation or notice.  Maybe the intent was that if it just didn't work well one day, posters would not protest and bombard their email box with complaints. The odd thing is with no explanation, I haven't heard of any poster contacting IT, or social team, etc at all.  At least one who contacted  the Q, and RECIEVED an answer.  Because if anyone heard a response, we would have known. Has anyone out there actually contacted QVC about this? . I haven't.  It is possible to get in CC, and I get into my Eagle Cam thread by clicking my profile, finding my thread and going in from there.  The issue is not so much getting in, once you get in to a specific post and reply, you cannot stay on CC you have to go thru the process all over again

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan
Honored Contributor
Posts: 16,880
Registered: ‎01-02-2011

One of the mods seemed surprised the other day that CC was a problem.  How is that possible?

 

 

Honored Contributor
Posts: 16,880
Registered: ‎01-02-2011

Re: Community Chat ??

[ Edited ]

@shoekitty  Years ago this software was revamped somehow.  We were able to give hearts suddenly.  Viewpoints disappeared so we switched over to CC.

 

At that time people asked for a separate music forum but we were told it couldn't be done with the software or something.  When CC disappeared, the Inside Q forum magically appeared.  I don't think that was a coincidence.

 

There was a hidden Games forum, too.  I wonder if that still exists.

Honored Contributor
Posts: 14,851
Registered: ‎03-10-2010

@tansy wrote:

One of the mods seemed surprised the other day that CC was a problem.  How is that possible?

 

 


@tansy   wow!  That does seem odd!  I mean there are thread headings with this problem. But who knows what they see from their end.  It seems they must know. Or, it is known and just not passed up the chain of command to get fixed!!

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan
Honored Contributor
Posts: 16,880
Registered: ‎01-02-2011

Re: Community Chat ??

[ Edited ]

This was the mod Anjalina's reply over in Customer Care on 9/1.

 

"I'm sorry that you are still having this issue. I've informed our IT team and we should hopefully have an update soon."