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12-04-2014 05:37 PM
On 12/4/2014 Bungo said:How were those guarantees resolved by the Q?
Huh? The packages were delivered, but some of them just didn't make it to their destinations until after Christmas. There was nothing for QVC to resolve.
12-04-2014 05:59 PM
I have all orders placed, from any vendor, will not be ordering anything else that has a specific deadline that it has to meet. Everyone, have happy holidays!
12-04-2014 06:42 PM
On 11/16/2014 I am still oxox said:But was QVC or UPS or USPS ? Any one know who was really at fault?
The weather was at fault.
12-04-2014 06:44 PM
On 12/4/2014 Bungo said:How were those guarantees resolved by the Q?
You realize that QVC cannot control the weather, right? QVC is not going to compensate people because an ice storm delayed a delivery - nor should they.
12-04-2014 08:30 PM
On 12/4/2014 chrystaltree said:On 12/4/2014 Bungo said:How were those guarantees resolved by the Q?
Huh? The packages were delivered, but some of them just didn't make it to their destinations until after Christmas. There was nothing for QVC to resolve.
There is absolutely something for Q to resolve when they promise delivery by a certain date and it doesn't get there. I would have called CS and gotten a shipping refund. If you are correct that it wasn't weather, then Q needs to compensate their customers for the unkept promise, and then take it up with the shipping company used.
12-04-2014 10:06 PM
12-04-2014 10:21 PM
I wouldn't trust them and I wouldn't order anything that I wanted that close to Christmas.
12-04-2014 10:23 PM
That's why I am buying the rest of my gifts locally, so no problems with delivery.
I am ordering a couple of things but they are for ME.
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