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Contributor
Posts: 25
Registered: ‎03-31-2015
Has anyone else had their computer showing a completely different website for the Q? All of the menu items are showing on the left side and are categorized. I don't like this at all, it is a mess! To me, it is hard to even look up anything using an item number. I called Customer Service Reps twice, and they have said that they have not seen anything like what I am describing, but they would report it. They feel like it might be my computer, but I don't think so. Does anyone know how to handle this problem?
Esteemed Contributor
Posts: 7,104
Registered: ‎11-06-2011

Re: Change in QVC website?

[ Edited ]

@theQshopper - I saw something like what you're describing when there were server issues for the website last week. There's really nothing you can do on your end until the servers/site update, so you may just want to check back in an hour or so. (If you continue to experience weird site issues, though, I recommend the typical steps of clearing your cache and cookies and/or trying a different browser. This site is full of gremlins, and they can do some crazy things from time to time!)

Trusted Contributor
Posts: 1,187
Registered: ‎03-09-2010

Yes, it is different, but I don't see it as a bad thing. Just something new to get used to.

Open my heart and you will see, engraved inside, Italy - Robert Browning
Honored Contributor
Posts: 77,981
Registered: ‎03-10-2010

Re: Change in QVC website?

[ Edited ]

I've  been using my cell phone to post.  Sometimes when I sign on I get a different format.  (Can't get it to do it now)  I scroll down looking at the right hand column.  I'll come to two words, the second one being "full".  When I click on it, things suddenly return to normal.  I think the strange format is the so-called mobile version.

 

If you see this anywhere on your strange-looking screen, pick on full.

 

Version: Mobile | Full

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

   @theQshopper 

loooong menu, broken into sub-choices on the left, then finally the forums at the bottom?  Mine does that everytime I get too far from the WiFi. (That's every night.)

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

It looks the same to me. I see no change in anything with this horrible website.

Honored Contributor
Posts: 10,958
Registered: ‎06-10-2015

You need to clean your cache and cookies, etc.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
Esteemed Contributor
Posts: 6,120
Registered: ‎03-29-2019

Nothing looks different on my computer.

 

 

Maybe you need to clean/clear out your cache/cookies.

 

 

The Sky looks different when you have someone you love up there.
New Contributor
Posts: 3
Registered: ‎06-23-2013

Do not like the new format for easy pay items.  Older version was more user friendly.  Not sure why they changed it but I guess I was old school, I printed the log out and then if I wanted to get something paid off earlier I just processed.  Too many pages to print now and even try to figure stuff out.