Q Talk

[stevieb]

No drop down notification list has been coming up for me in IE for weeks. I emailed QVC using the feedback link and heard nothing... Clearly, they've been 'enhancing'... our web experience yet again... The product side of the website has also undergone a number of recent changes, none of which are improvmements. It's really too bad that website transitions around here are never seamless. Far from it.

[dooBdoo]

          @World Traveler,  The easiest way to explain it:   When we type the "@" sign the software says -- "Aha!  They want to find a user nickname!"  

          Then, when we start typing letters the software goes over to the user file and tries to do a search.    The same way we can search "Users" in the search box at the top of the page.

          I think if there's only one user that matches what we type, the software can find it.   Or if there are just a few that seem to match, the software can find it.    But if there are many nicknames that even seem to match, the software isn't sophisticated enough to look for exact matches.   So, the end result is:   sometimes it will work, other times it will not.   That's a terrible answer, right?

          @stevieb,  I've seen other reports of the "@" not providing a pop-up.   It's been evident for a long time that IE is not really compatible with this site.    I don't think that will change, since IE is being phased out and very little support provided (resources going to development and support of its replacement,  Microsoft Edge).   I agree, the software here was modified on or about 5/19/16 and there's been a mess since then.   Even more of a mess than the usual one...

[wildcat fan]

I think the Notifications function has always been wonky.  I find that the number of notifications usually doesn't match my actual number of unchecked notifications even though my screen has been refreshed.

[stevieb]

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@dooBdoo wrote:

@          @World Traveler,  The easiest way to explain it:   When we type the "@" sign the software says -- "Aha!  They want to find a user nickname!"  

          Then, when we start typing letters the software goes over to the user file and tries to do a search.    The same way we can search "Users" in the search box at the top of the page.

          I think if there's only one user that matches what we type, the software can find it.   Or if there are just a few that seem to match, the software can find it.    But if there are many nicknames that even seem to match, the software isn't sophisticated enough to look for exact matches.   So, the end result is:   sometimes it will work, other times it will not.   That's a terrible answer, right?

          @stevieb,  I've seen other reports of the "@" not providing a pop-up.   It's been evident for a long time that IE is not really compatible with this site.    I don't think that will change, since IE is being phased out and very little support provided (resources going to development and support of its replacement,  Microsoft Edge).   I agree, the software here was modified on or about 5/19/16 and there's been a mess since then.   Even more of a mess than the usual one...

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@dooBdoo Hi and hope all is good with you... I had switched to IE because at the time I was having Chrome issues... And for weeks, both the retail side of the site and the forums worked quite well using IE but then, as you note, they did something... and kaput... So I'm back to Chrome, but it never ceases to strike me as ludicrous that we so often have to match browsers to this ridiculous excuse for a website !!

[dooBdoo]

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@wildcat fan wrote:

I think the Notifications function has always been wonky.  I find that the number of notifications usually doesn't match my actual number of unchecked notifications even though my screen has been refreshed.

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          @wildcat fan,  Yes, it's always been wonky, hasn't it.   I'm glad it's offered as a feature, though.   It's really useful.

[dooBdoo]

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@stevieb wrote:

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@dooBdoo Hi and hope all is good with you... I had switched to IE because at the time I was having Chrome issues... And for weeks, both the retail side of the site and the forums worked quite well using IE but then, as you note, they did something... and kaput... So I'm back to Chrome, but it never ceases to strike me as ludicrous that we so often have to match browsers to this ridiculous excuse for a website !!

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         Hi, @stevieb!   Things are okay...  thanks for asking!  I so agree with you!  The hoops we have to jump through just to use this website are pretty outrageous, but after all these years I think we know there will be little improvement.    This site limps along.    Hope all is well with you.   Have a great evening!

[World Traveler]

@dooBdoo Oh, I see. Sometimes it takes me a while to understand what someone is saying. LOL! But the way you put it this time, I know what you are saying. Pardon me, but sometimes it takes a few times of hitting my head with something before the information sinks in.

Thanks for sticking to it and FINALLY making me see the light. ha!  You should be paid by QVC for helping people like me out. 

[dooBdoo]

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@World Traveler wrote:

@dooBdoo Oh, I see. Sometimes it takes me a while to understand what someone is saying. LOL! But the way you put it this time, I know what you are saying. Pardon me, but sometimes it takes a few times of hitting my head with something before the information sinks in. 

Thanks for sticking to it and FINALLY making me see the light. ha!

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        Oh, it's okay, World Traveler.    I've had years of programming, systems design/analysis, IT support, and all that jazz...  so sometimes I can try to think the way the software thinks.   My pleasure to try and make sense of this wonky website!    Take care, and have a nice evening!