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Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

@KYToby wrote:

This also has 47 5-star reviews.  What is your point?

 

It is an inexpensive ring, and with jewelry, like so many other things, people get what they pay for.

 

Too many people on these boards want Tiffany's quality while paying Dollar Tree prices.  Get reatl.


That's a crass statement.  Here is an opportunity for many first time buyers to try Diamondnique and this is the best way to do it without expending a lot of dough.  To pass this off as a good example of the line while knowing its flaws is stupid.

Honored Contributor
Posts: 68,666
Registered: ‎03-10-2010

@KYToby wrote:

This also has 47 5-star reviews.  What is your point?

 

It is an inexpensive ring, and with jewelry, like so many other things, people get what they pay for.

 

Too many people on these boards want Tiffany's quality while paying Dollar Tree prices.  Get reatl.


 

 

Let's just make it a clean sweep and decree that the Q can never be wrong, never makes a mis-step and is always completely right and above board. Everything about them is perfect. If there are problems of ANY kind, then they are, by definition, customer problems, because clearly the Mighty Q can do no wrong... Ever... Never ever... Not in this or any other lifetime... The Q rules...

 

Having said THAT... QVC has, at times, offered merchandise where there are bona fide problems that are seemingly documented by customers. It's not a matter of anyone thinking they should get Harry Winston at QVC prices, but one would like to think that this great bastion of QUALITY and VALUE would not continue to tout merchandise that has proven defective in a significant number of cases... It's called integrity... and it's an important component of the seller-buyer relationship...It just doesn't get any more real than that...


In my pantry with my cupcakes...
Valued Contributor
Posts: 665
Registered: ‎12-09-2013

@Marp wrote:

Does anyone consider how many are sold compared to the number of reviews and the percentage of reviews that are negative?

 

If Q sells thousands of an item and it gets 116 reviews does anyone reading the reviews really have insight into the true quality from such a small response?  On this item it says 56% would recommend the product but again that is from a small number of reviews.  However, to me it sounds like more consider it a good buy than a mistake.


You're right on several aspects.  The reviews are flawed.  They're not randomly selected from the population of everyone who bought the item and they tend to be from an immediate reaction, not wear over time.  The reviews are better than nothing.

Honored Contributor
Posts: 8,861
Registered: ‎01-22-2012

@Marp wrote:

Does anyone consider how many are sold compared to the number of reviews and the percentage of reviews that are negative?

 

If Q sells thousands of an item and it gets 116 reviews does anyone reading the reviews really have insight into the true quality from such a small response?  On this item it says 56% would recommend the product but again that is from a small number of reviews.  However, to me it sounds like more consider it a good buy than a mistake.


If it were 33 defective cars out of thousands sold, they would all be recalled and they all should be. And they sure shouldn't be selling more of them. It doesn't matter the product or the price. Making a purchase with a reputable company isn't "the luck of the draw."

Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

As far as quality is concerned, I read a thread the other day where a poster was angry because the wedding ring she and DH selected to wear for a lifetime was sterling silver and it wasn't holding up.

 

I've sold fine jewelry, Levian, Effy, diamonds and silver for the past five years until this past November.  Quality prongs are made from gold (the color doesn't matter) or platnium is you intend them to stand up to a lifetime of wear.  Silver isn't as hard.  High quality diamonds aren't put in sterling silver.

 

No ring should be doing housework and gardening.  If one notices the size of a prong, it's obvious.  A band of course is much more sturdy.