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Trusted Contributor
Posts: 1,365
Registered: ‎09-05-2014

This is a first for me!   I had accidentally ordered the same item twice.  When I discovered it  and attempted to cancel one of them!    My order status now shows "attempting to cancel' for that object".   Has anyone else had this happen?  I have had them tell me it was too late to cancel even if it was just the next morning but never  "attempting to cancel!":womanfrustrate

 

 

Esteemed Contributor
Posts: 7,862
Registered: ‎12-24-2010

Yes, had it last week.  I think.......you might get that message if Item is being shipped directly from the vendor.  If vendor ha cranked order in their system - and it's almost complete = ready to ship..........QVC has no control to stop the transaction.

 

Yup = has happened several times to me.  Item was cancelled in some case and sometimes it landed on my porch.

Honored Contributor
Posts: 8,118
Registered: ‎10-03-2014

Had one that said that for about a week but it was an advanced order that went into processing. Says "cancelled" now.  

 

It's difficult to say if yours will be cancelled.  I don't think you will be charged return shipping if you tried to cancel.  

 

Email the Social Team QVCSocialTeam@QVC.com with your order number and explanation.  

Honored Contributor
Posts: 71,061
Registered: ‎03-10-2010

@Newgate    I've recently had a couple of "attempting to cancels" and they seem to have gone through okay.  They're now cancelled. 

New Mexico☀️Land Of Enchantment
Regular Contributor
Posts: 225
Registered: ‎06-21-2021

My experience is that you should be on alert to mail it back when it arrives.  And it will. . . 

Esteemed Contributor
Posts: 5,760
Registered: ‎03-10-2010

Yes, HSN gives you a few hours to cancel.  QVC doesn't give you a few minutes and then it stays in processing for days.

I have double of two things, because their system was broken last week and now have to return two items.  They will not charge me for shipping, but you have to stay on that also.