Q Talk

[jlrbr]

I used to get the "Return is on its way" email when using the Q label, I don't get them anymore. Does anyone?

[hippiechick7897]

I did not get it on my last return. Only I got was when the refund was issued.

[LadyAmara]

Hi jlrbr.  I got one in September.  It was my first time using the Q's return label and it was nice to see the email informing me "Your refund is on its way."

[jlrbr]

Thanks to all

[loriqvc]

Nope . . . not for my last nine returns (so many defective items lately!). I think it's all tied to the fact that the new Order Status page is not tracking return status at all, even though there are links that should provide this information.

[geezerette]

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@hippiechick7897 wrote:
I did not get it on my last return. Only I got was when the refund was issued.

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This is what happened with me, too.

But I do have to say that I got the refund just four days after I mailed the return back! 👍

[SunValley]

I was wondering if it was just me. I don't get the notice anymore either when a return is on its way. I liked that feature because the package can sit there anywhere from 2 to 10 days. Now I can't gauge when I should start checking on a return.

[jlrbr]

A four day refund !!! A miracle!!!

[blackhole99]

No emails for the last few returns and I can't track my returns either. I don't know what their problem is, but I don't like to be surprised, I want to track my returns. I doubt very  much if I will order anything after Thanksgiving, I can't be sure I'll get my orders on time for Christmas if I have to return anything.

[iwrite]

maybe the emails stopped at the same time that hosts stopped saying 'your package will arrive in 7 to 10 days'.

many are still waiting to receive orders placed a few weeks ago, so they can't answer your question . . . yet. stay tuned. <smile>