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05-02-2020 05:01 PM
05-02-2020 05:07 PM
Yes just once so far, ordered Kim Gravel peach crop pants but received Breezies pink bra lol it wasn't my size either. I called customer service and they sent me the pants, I returned the bra with a note and no return fee. Mistakes happen especially when they're short handed.
05-02-2020 06:22 PM
Last time I received the wrong item, it was some Honora pearls and Lisa Robertson was still here!
05-02-2020 11:47 PM
Twice in the last few months. Last time was a very very big bra.
05-03-2020 04:46 AM
I ordered Vince Camuto dress heels and recieved sneakers, 2 weeks ago I ordered a medium barefoot dreams shirt and got a small.
05-03-2020 09:58 AM
Not wrong items but I did receive 3 broken items..which is more broken items than I received since joining CVN almost 40 years ago.
05-03-2020 11:57 AM
Not sure if this qualifies as wrong items, but I received an email from the Q saying my item had shipped. Since, I hadn't placed an order, I checked to see what it was. It was an item I ordered as a Christmas gift last November. It was on back order then, so I thought I'd cancelled it at the time. Either way, almost six months later, you'd think they'd check first before shipping to see if I still wanted it. I called Customer Service. She said to return it if I didn't want it, and they would pick up return fees...🤔
05-04-2020 03:23 PM
yes, I ordered the Crepe Erase in the citrus scent. I got the unscented. Too much trouble to send back. It's on auto delivery. I hope I get the right scent next time.
05-05-2020 03:49 AM
Yes. I ordered a 20 inch by 60 inch outdoor rug and received a 7ft by 10ft rug That was two weeks ago. QVC authorized a return pickup but I haven't received any notification that it was received back at the Q.
05-05-2020 08:26 AM
I ordered the spearhead shovel and got a rug! How they got those 2 mixed up is beyond me. The shovel is sold out so I can't get it.
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