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02-19-2020 01:31 PM
Today I called CS about my California Honeybells. Talked with Lisa. I knew the taste should have been slightly different than Florida Honeybells (David stated this), but these are so sour that they are not edible. Will stick to Florida's products. Thanks to Lisa, I am getting a refund (one EZ payment made). Lisa was so nice. I appreciate her help. Once again, I have had a positive CS experience. In 20 years, I have never had a CS problem.
02-19-2020 01:59 PM
That is wonderful news! I recently had a very positive CS experience also, and can't think of a time when my concerns were not resolved.!
~~~All we need is LOVE💖
02-19-2020 07:58 PM
@1OldBroad you do know the gal from CS is just doing her job, this is what the customer should expect. QVC sells high priced food and they tell you on air if you are not happy with it, let them know and you get a full refund. I have never had a problem getting my money refunded from the Q when something was not right.
02-19-2020 10:39 PM
02-19-2020 10:41 PM
02-19-2020 10:54 PM
02-19-2020 11:07 PM
@MarnieRez3 , @hooked on books Awww. You guys are making me blush😊. Thank you for your very kind words. They are appreciated.😉
~~~All we need is LOVE💖
02-20-2020 09:18 AM
I have always found QVC's customer service to be very good.
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