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Honored Contributor
Posts: 9,555
Registered: ‎03-16-2010

says 5 EP on All items ,  well not so at least on my iPad anyways ,  shows 3 EPS.    This happened a few weeks ago also,  some items yes others no .

Honored Contributor
Posts: 47,148
Registered: ‎08-23-2010

Re: 5 EP not showing on items ?


@Kitty Galore wrote:

says 5 EP on All items ,  well not so at least on my iPad anyways ,  shows 3 EPS.    This happened a few weeks ago also,  some items yes others no .


 

@Kitty Galore 

 

I was looking at the Skechers which are on sale, and most had only 3 easy pays. 

 

I didn't put anything in the cart, so perhaps when you do that, it adjusts?  

 

 

Esteemed Contributor
Posts: 7,053
Registered: ‎02-06-2022

Re: 5 EP not showing on items ?



Hi! @Kitty Galore 💕

That has happened to me before. If you call customer service they can adjust your order, as long as it hasn’t gone into the processing mode.

😎 you got yourself a New iPad !!

We bought the cordless Shark vacuum today in Teal. Not nearly as Exciting as your purchase!! 😂


Respected Contributor
Posts: 4,728
Registered: ‎03-09-2010

Re: 5 EP not showing on items ?

You're right. I just did a fake order to see if it would show 5 payments but it did not. 

Honored Contributor
Posts: 9,555
Registered: ‎03-16-2010

Re: 5 EP not showing on items ?


@RescueLover wrote:


Hi! @Kitty Galore 💕

That has happened to me before. If you call customer service they can adjust your order, as long as it hasn’t gone into the processing mode.

😎 you got yourself a New iPad !!

We bought the cordless Shark vacuum today in Teal. Not nearly as Exciting as your purchase!! 😂



@RescueLover Hi !! 😸

 

actually it is not a new iPad its a few  yrs old .    I do have a new version my hubby gifted me I just haven't set it up yet I do need to 

 

I  like the TSV shark ,   My older shark  is still working so no need for one yet .   It's exciting getting a new vacuum especially if it makes your life easier and with kitties we certainly do need a good one right !?   

No even with going to check out it still shows 3 EP.  It's ok it just means I don't need it 😂

Honored Contributor
Posts: 9,555
Registered: ‎03-16-2010

Re: 5 EP not showing on items ?


@Tinkrbl44 wrote:

@Kitty Galore wrote:

says 5 EP on All items ,  well not so at least on my iPad anyways ,  shows 3 EPS.    This happened a few weeks ago also,  some items yes others no .


 

@Kitty Galore 

 

I was looking at the Skechers which are on sale, and most had only 3 easy pays. 

 

I didn't put anything in the cart, so perhaps when you do that, it adjusts?  

 

 



@Tinkrbl44 wrote:

@Kitty Galore wrote:

says 5 EP on All items ,  well not so at least on my iPad anyways ,  shows 3 EPS.    This happened a few weeks ago also,  some items yes others no .


 

@Kitty Galore 

 

I was looking at the Skechers which are on sale, and most had only 3 easy pays. 

 

I didn't put anything in the cart, so perhaps when you do that, it adjusts?  

 

 


@Tinkrbl44  I thought it would too,  but when I went to check out it still showed 3 EP.  I don't understand why they don't fix it .   Fir me though it just means I don't need it .

Trusted Contributor
Posts: 1,623
Registered: ‎03-09-2010

Re: 5 EP not showing on items ?

Same here.  I tried on my desk top and on my phone.  Only 3 easy pays on any of the items I looked at.  This happened to me yesterday too when they had their flash 5 easy pays.

 

There isn't anything I need enough to even bother making a phone call, but I do think it's weird that the items aren't reflecting the 5 easy pays.  I have never seen that happen before.

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Honored Contributor
Posts: 9,555
Registered: ‎03-16-2010

Re: 5 EP not showing on items ?


@Grade1Teach wrote:

Same here.  I tried on my desk top and on my phone.  Only 3 easy pays on any of the items I looked at.  This happened to me yesterday too when they had their flash 5 easy pays.

 

There isn't anything I need enough to even bother making a phone call, but I do think it's weird that the items aren't reflecting the 5 easy pays.  I have never seen that happen before.


@Grade1Teach I feel if you are showing on screen flash 5 EP and also announcing it as well, then it should be available!   Why aren't they aware they should be ?!   Someone isn't doing there job obviously 🙄 

Honored Contributor
Posts: 16,486
Registered: ‎02-27-2012

Re: 5 EP not showing on items ?

I had NO problems with 5 EZ pays showing up on the checkout screen at all.

 

Kindle with silk, Samsung phone with google, laptop with Edge ordered on them all.  

 

No techie here, but prev threads have pointed to an Apple/Browser issue.

Frequent Contributor
Posts: 124
Registered: ‎09-01-2022

Re: 5 EP not showing on items ?

Customer Service admitted to having a computer glitch unless you bought something yhet were presenting on TV then 5 payments came up, everything else didn't work on. Of course they could of posted that but they don't communicate with customers especially when it happened Saturday then again Sunday. But CS would fix