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03-05-2021 02:19 PM
I placed a HUGE dog food order online at about 9AM... It has shipped out at 11:15 AM.
That is pretty amazing. I imagine I will get it tomorrow.
03-05-2021 02:22 PM
They are just so great.
03-05-2021 02:22 PM
Chewy is my favorite dog food, etc. supplier. I had my dog Bentley's food on auto refill, and he passed away. I called to ask them to stop the automatic shipments, and the nice lady asked me all about Bentley. Then they sent me a gorgeous floral bouquet with a nice card. I couldn't believe it.
Briggsie
03-05-2021 02:24 PM
Every time I order from them my package is here within a day or two--very impressive. Today, I called to correct an auto-ship order that I had messed up online. The customer service rep was so incredibly pleasant, AND she even took at extra 10% off of my order!! Love them ![]()
03-05-2021 02:25 PM
I placed an order last week and had it the next day. They are the best.
03-05-2021 02:26 PM
I order from both Chewy and Petco online for my cats. I've always had my orders within one to two days and we're in a very rural area.
@BriggsiePeawiggle - What a lovely thing for Chewy to do after the loss of your dog. Excellent customer service still counts for a lot.
03-05-2021 02:26 PM
I love Chewy. No one does it better when it comes to shipping, not even Amazon.
03-05-2021 02:32 PM
They refunded me all the food i had bought for spirit, and sent me flowers.
03-05-2021 03:58 PM
I ordered from Chewy last week and had it the next day. They have great service.
Last year I ordered a dog bed from them that I wasn't happy with. I called them about returning it--not sure why I called instead of just sending it back--and they told me to keep it and refunded my money.
03-05-2021 04:08 PM
They always send a birthday card....and even sent a sympathy card when Lola passed ❤️
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