Free shipping!?

Mermaid22 · ‎05-03-2016

Hmm.. I’m not happy that the items I ordered that are in process from the 10 am show are now available with free shipping.

nyc1 · ‎03-19-2010

Call CS. They should issue a credit.

makena · ‎10-29-2016

@Mermaid22wrote:
Hmm.. I’m not happy that the items I ordered that are in process from the 10 am show are now available with free shipping.

Because free S&H didn't start until today 2/18. If you ordered items on 2/17, then free S&H does not apply.

makena · ‎10-29-2016

@Mermaid22wrote:
Hmm.. I’m not happy that the items I ordered that are in process from the 10 am show are now available with free shipping.

Free Shipping Offer Details: Applies to standard shipping only. Free standard shipping offer excludes items with shipping included. Free standard shipping only applies to the first shipment of an Auto-Delivery order. Applies to orders shipped within the Continental U.S. only. Additional restrictions may apply. Purchases made before 2/18/18 are excluded. Offer ends 2/18/18 at 11:59pm ET.

sunshine45 · ‎03-09-2010

if they are still available you could order them now and cancel your initial order.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

JustJazzmom · ‎03-09-2010

@sunshine45wrote:
if they are still available you could order them now and cancel your initial order.

Lately those who pay by CC have been unable to cancel.

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼

GraceCO · ‎11-16-2011

@JustJazzmomwrote:
@sunshine45wrote:
if they are still available you could order them now and cancel your initial order.
Lately those who pay by CC have been unable to cancel.

True, JJM, and it's ridiculous. The "window" for cancelling items has been shortened from 24 hours or more to less than 2 hours.

MarkeieMark · ‎06-24-2012

@GraceCOwrote:
@JustJazzmomwrote:
@sunshine45wrote:
if they are still available you could order them now and cancel your initial order.
Lately those who pay by CC have been unable to cancel.

True, JJM, and it's ridiculous. The "window" for cancelling items has been shortened from 24 hours or more to less than 2 hours.

The "window" for shipping sure hasn't shortened.

Lila4Now · ‎08-13-2011

I had items in my cart when they switched to free shipping, all the charged shipping went to free shipping. Guess it was a good thing I couldn't decide between two colors earlier!

Tshirtgal · ‎04-01-2011

I ordered a lot of Linea yesterday, in fact, ten items - some gifts and some for me. I cannot cancel and reorder and when I requested a shipping credit, customer service said no. I know of no other on line store that would not give me a choice after one day. The insult to injury was that customer service said my order was too far along in process to cancel. I said, “are you kidding, I placed the order yesterday. I know for certain my items are not in the shipping department and they are not “too far” in process.” The customer rep then became snooty. So much for flexibility. I am given no choice after one day.