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09-11-2019 10:58 AM
took my container to FEDEX to be packaged and mailed, on Saturday. My deadline date was 7/12. My queue is 7/15. whatever that all means--now they have it!!
Have you received the repaired container by now? Just dropped mine off at FedEx, my queue is 9-23-19. Easy. Back about a year ago when this whole thing started i called Vitamix because i had two containers. They fixed one of my containers right away outside of the settlement at no cost. Then the second container would be repaired under the terms of the settlement. And it was about a two week turnaround time for the first container i think. This time i imagine it will be longer.
09-12-2019 02:01 PM
I'm so stupid! I swear, I never realized I need to send my Vitamix to them and that they just send the replacement part and any tool needed to replace it.
I just gave my email another look and see what I need to be doing. D'oh!
Thanks for bringing this up or I would not have bothered to read the whole thing and just sit here like a dummy waiting. SMH at self.
09-13-2019 04:06 PM
@chickenbutt @you are so funny!
Well, I AM happy any time I can make somebody smile!
But, I'll tell ya - this getting stupid as I age thing sucks. I actually used to be smart and I always figured being stupid was easy. It's not!
I did look online to see the nearest FedEx place and the directions were so crazy I had to give up because all I got was confused. Fortunately, my husband called me to ask to what I eluded about being driven crazy and I told him. He told me how to get to the place I was looking at and it was very simple. First time I ever Googled directions and got lost!
The weird thing was that it had me to to this street, turn left, this other street turn right, etc, then the last two directions just said 'turn right' - two times without any street or reference! Turn right WHERE? gadzooks!
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