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jojo-11
Posts: 35
Registered: ‎01-28-2011

YOU WON"T BELIEVE THIS !!!!

‎08-27-2013 06:39 PM

An order , Temptations , just arrived today with 2 broken pieces. I was told to call Temptations Cust. Service. I did and the rep. informed me they would be mailing out replacement pieces at no charge to me HOWEVER next month they are going to start charging shipping and handling when sending out replacement pieces !!! I told the rep., I order Temptations , it arrives broken , and to receive an unbroken order I'm to pay twice. She said that's not how they look at it - they have to pay. I suggested they make sure items don't arrive broken. She said " well have a nice day."

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