Warning Walmart.com Account Fraud

Tigriss · ‎03-12-2010

I got an email this afternoon about changes made to my walmart . com account. I didn't make any changes, so I tried to log into it and see. I couldn't log in. I tried to recover my password, but that said there was no account associated with that email. I called the number in the email that said if I didn't request these changes to call immediately.

Someone changed my email address on the account and tried to buy a bunch of gift cards. The transaction was stopped because the payment was declined. The CS lady tried to close the account but couldn't so she escalated the problem and 30 minutes or so later, they got it closed. My bank account hasn't been hit but they are monitoring it and will close if it is. This close to the shopping days makes this hard. I use the cards on that account, so closed they are and I'll get one issued tomorrow so I can shop. OMG what a hassle.

Check your email and pay attention to those account changes notices. Follow up on them because it is account fraud season!!!

ValuSkr · ‎03-15-2014

Is this a credit card account?

Tigriss · ‎03-12-2010

Nope, just my regular online account where I do have my shopping CCs stored.

bonnielu · ‎03-11-2010

Not sure exactly this was the case, but if you try to log into a fraudulent account with your ID and Password the spammers can access your account by using what you have supplied them. I usually just delete messages after I check the from line which usually has all kinds of crazy characters tthat obviously do not come from the business they are pretending to be.

What I am trying to say is LOGGING IN MAY HAVE GIVEN THEM EXACTLY WHAT THEY WANTED.... YOUR ID AND PASSWORD.

ValuSkr · ‎03-15-2014

Wow, that's kind of scary. It may be better not to store credit card numbers in an account profile. I've done it before myself.

Tigriss · ‎03-12-2010

I don't open those emails either. I also don't log into fraudulent websites or those popups claiming to be this site or that or that you have a virus and they will fix it. I went to WalMart . com directly. The email warning was from the usual account that sends it to me when I do make changes to the account, so it was a legit email notifying me.

You make a very good point!

Tigriss · ‎03-12-2010

@ValuSkr I had that happen with Evine. They said the problem was on my email but their end was compromised on many account that day. The didn't want the bad publicity. I won't be storing any more account or CC info except in my head.

chickenbutt · ‎03-09-2010

ValuSkr wrote:
Wow, that's kind of scary. It may be better not to store credit card numbers in an account profile. I've done it before myself.

This! I've pretty much gotten away from leaving credit card info stored in retailer sites. It's worth the slight inconvenience to have to put a card in each time and just be sure it doesn't automatically store it (often there is a box that can be checked if you want to keep it there and sometimes it's already checked, so best to uncheck it).

ID2 · ‎06-25-2012

What scares me is the OP actually called the number that was supplied in an email she got? I NEVER would have! The email very well could have been phishing and spam. Never, never ever call a number given in an email nor click a link supplied!

"Pure Michigan"

chickenbutt · ‎03-09-2010

Yeah, good point. If I get an email like that (and it has happened before), I open another window and, using my own link, go to the website and log in. If I see an order that I didn't make I go from there. Sometimes I've caught it quick enough that I could cancel the order myself. Then change the password for that website AND remove credit cards.