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Occasional Contributor
Posts: 5
Registered: ‎09-20-2024

Temptations question re: defect

Hi, I'm faitrly new to Temp-tations. Just noticing defects (most on the underside of the product) seem to be pretty common.  I ordered several items and received one yesterday.  Bottom has an area patched at factory and is only partially glazed.  Can someone telll me if the patch is likely to fall apart with use (microwave, dishwasher, oven, etc).  Wondering if I should return.  My prior item received was a 7 piece set and 6 out of 7 had a hole or patched hole underneath.  By hole, I mean it was very small but big enough that it was see thru.  I returned that set.  Thanks.image.jpg

Respected Contributor
Posts: 3,648
Registered: ‎06-03-2010

Re: Temptations question re: defect

[ Edited ]

@New2Temptations  If me, I would return it as defective and follow up once received so that  I didn't pay for shipping either way.

 

 



......You look like I need a drink.....
Esteemed Contributor
Posts: 5,962
Registered: ‎06-04-2012

Re: Temptations question re: defect

@New2Temptations 

Over the years there have been multiple examples of breakage of Temptations during oven use.  

 

Not sure if the defects that caused the breakage were visible but seems sensible to return an item with obvious flaws. 

Honored Contributor
Posts: 23,673
Registered: ‎03-13-2010

Re: Temptations question re: defect

@New2Temptations 

That looks like a "factory SECOND" and should never be sold at retail.  

 

My opinion only...but I would send it back for a REFUND, and cross that brand off my list.     di

♥Surface of the Sun♥
Esteemed Contributor
Posts: 6,148
Registered: ‎04-05-2010

Re: Temptations question re: defect

[ Edited ]

As for this item, I agree with others...I'd return as defective, which it clearly is, for a refund, including the ship costs.

 

As for Temptations overall...though I have enough and only collected for a while, and just what I can store and use....I've used my pieces for about 17 years, baking in them a lot...no issues with cracking, crazing, breaking. They are still a well-used part of my baking collection.

Has quality changed nowadays? That I can't speak to, since all my pieces are at least 15 years old.

 

That said...I love the Polish stoneware, and vintage Corningware, I inherited from mom too..great lasting quality and beauty in those pieces.

Respected Contributor
Posts: 4,813
Registered: ‎03-10-2010

Re: Temptations question re: defect

Sounds like defective/seconds are being sold as first quality.  

 

I would return and make sure to get postage returned. 

 

This is one way the company will know to not try this again.  Customers are smart nowadays.

 

 

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Esteemed Contributor
Posts: 7,098
Registered: ‎05-27-2015

Re: Temptations question re: defect

@New2Temptations  I have several collections of TT and use them on a weekly basis. I've never had any crack in the oven, but I've read horror stories on these forums. Occasionally I do receive a defective item, as did you. I send it back for an exchange. One time I sent it back 2 times. The third replacement was also defective, and I returned it for a refund. UGH! I never have had to pay the shipping for returning defective bakers. I also inspect the TT bakers in good lighting when I receive them.

Honored Contributor
Posts: 9,312
Registered: ‎05-15-2014

Re: Temptations question re: defect

I hate to break it to you but this line is not worth your time or money.  Move on to a more dependable brand.   It does not live up to the hoopla they give it on the Q.

Honored Contributor
Posts: 16,494
Registered: ‎03-09-2010

Re: Temptations question re: defect

I have a few older TT items that I use in the oven with no problems.  The newer TT items I only use for serving.

Occasional Contributor
Posts: 5
Registered: ‎09-20-2024

Re: Temptations question re: defect

Thank you.  I'm learning that the hard way.  Unfortunatel because I love the Okd Workd pattern.