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Super Contributor
BigOrangeKitty
Posts: 473
Registered: ‎04-24-2012

Temptations Poor Customer Service

‎04-24-2012 08:57 AM

I gave K14993 (2 mugs 2 plates) in green as a gift. The recipient told me

one mug was chipped so I emailed Customer Service asking to buy another.

Out of green, they offered to send me another color. I chose cranberry, it

arrived, again a chipped mug. For 12 days they would not respond to my

emails. When I said I would talk to Tara on the air about it I got 2 replies

immediately and was told to call customer service for help. This is not customer service

I'm emailing? They helped me the first time then stopped? I'm done.

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