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‎03-03-2015 07:16 PM
if she wants another set she could order them when they came back to qvc OR place an order on temp-tations website when they are available again. the best thing to do is to get a full refund now.
‎03-03-2015 09:38 PM
Is it possible they sold out and that is why they are not currently available? I don't dispute the nature of your dispute. You probably just want your money back now (less S&H) but I wonder if TT direct could answer whether they will be back.
‎03-03-2015 09:44 PM
On 3/3/2015 suzyQ3 said:On 3/3/2015 sunshine45 said:On 3/3/2015 jeanaa said:Thanks for your concern-I purchased Springfetti set of nested cake pans from Q #K41439 just three weeks ago. The 10" pan that cracked is the only one I have used so far. The rep at Q sent me to Temp.com, Tara's site to call for replacement. They are supposed to send me replacement 10" if I pay $9.98 for S&H. I only paid $5.00 for the 4 piece set in the first place. I can't send the whole set back to Q because they have taken it off, you can not find it, why they did is questionable. I wondering if they had too many complaints about the sets. Oh well, you get what you pay for.
Interesting, I just checked this morning 3/3/15 and all of a sudden the FL set is back up for purchase. I searched everywhere yesterday and could not find the set.
not sure why you would contact temptations.....you can return it to qvc for a full refund and order another set if you really want them......or not if you dont want to take a chance.
She would get a refund, but she wouldn't be able to order another set, since they not available anymore. Personally, I'd just settle for the refund.
If you have only had the set 3 weeks, you can return it to QVC. (returns within 30 days) Even if they no longer are selling it, you can return it. If you don't have your paperwork, you can go to your "order status" and print a return label, etc.
‎03-04-2015 01:49 AM
‎03-04-2015 03:57 PM
I know that ceramic/stoneware is not the best for baking, I am going to use the cake pans for other things and they are pretty. But it is the ATTITUDE both Q and Tara's company takes, nobody wants to take responsibility. They just don't seem to CARE that all these pieces have been breaking. I've read the numerous posts on the forum about this, but it is going on deaf ears. They will not be getting anymore of my money.
‎03-04-2015 04:02 PM
On 3/4/2015 jeanaa said:I know that ceramic/stoneware is not the best for baking, I am going to use the cake pans for other things and they are pretty. But it is the ATTITUDE both Q and Tara's company takes, nobody wants to take responsibility. They just don't seem to CARE that all these pieces have been breaking. I've read the numerous posts on the forum about this, but it is going on deaf ears. They will not be getting anymore of my money.
My Fiesta and my Lydia stoneware both bake beautifully.
I have had my Fiesta 9 in. square pan for over 20 years and it's like new.
‎03-06-2015 09:46 AM
On 3/3/2015 Mskali said: I purchased the fl red and a set in springfetti. They are so beautiful, decided to pick up another set. When I didn't see them online this morning, except one color in Floral lace, I called QVC. They are sold out. Nothing was pulled. There was a limited supply initially and they sold like hot cakes. Supposedly more will be available in the future. I'm sorry that your cake pan broke. It's good that you can get a full refund since it was recent.
Thanks for this info...so many "rumors" that a few like to spread around to bash TT. Yes, these were/are very popular and flew "out the door"! Tara is a smart business woman and having only a certain number of sets made at first is smart business practice!
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