Reply
Valued Contributor
Posts: 640
Registered: ‎05-20-2014

Re: My TSV Keurig Stopped Working!

Thanks for the replies.  It's not the fuse; I use the same plug for my real coffee pot.

I am going to call Keurig today! 

Honored Contributor
Posts: 28,011
Registered: ‎10-03-2011

Re: My TSV Keurig Stopped Working!

Call Keurig CS.  They can walk you through some troubleshooting.  If it fails, they will send you a free replacement. 

Trusted Contributor
Posts: 1,433
Registered: ‎06-14-2011

Re: My TSV Keurig Stopped Working!

This may sound obvious but it wasn't to my husband.  He unplugged and plugged ours back in but it still wouldn't work for him one morning.  LOL  He kept asking me why wasn't it working?  Did I blow the circuit etc...I walked over and pushed the power button.  Yeah it was that easy.  We had lost power (he never notices that stuff) during the night for a short period so everything was back up but the Keurig wasn't.  He didn't know about he on/off button.  He didn't know you still had to turn it back on even if the power comes back on.  I did find that sometimes it needs to be descaled even if you didn't use it that much.  I had one that did that.  Descaled it and then worked fine.  Hopefully Keurig CS can help you.  Sometimes I googled the problem and was able to fix it myself.  Good luck!!! 

Honored Contributor
Posts: 22,419
Registered: ‎03-09-2010

Re: My TSV Keurig Stopped Working!

I would definitely call their customer service! I had to call them for one of my units, and they were most helpful and sent a replacement right away!