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JerseyEl
Posts: 1
Registered: ‎03-30-2014

Mixer leaks grease

‎03-30-2014 10:09 AM

I have a 5-year-old Kitchen Aid mixer that is leaking grease. Can the mixer be sent back to the company for a re-greasing? If so, details please.

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Lacey1
Posts: 1,973
Registered: ‎03-09-2010

Re: Mixer leaks grease

‎03-30-2014 10:29 AM

https://www.youtube.com/watch?v=8eKHVvNX5eY

This is a DIY video. From what I understand, it's rather expensive to send it to KA for a repair. Hope this helps.

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italian baker
Posts: 32
Registered: ‎08-22-2012

Re: Mixer leaks grease

‎03-30-2014 10:36 AM

I would call Kitchen Aid. When my mom passed away I mailed her Kitchen Aid to my home. The person who packed it layed it on its side. When I received it there was oil in the box. I panicked and was so upset.I called Kitchen Aid because I was afraid to turn it on. They were wonderful. She said that the mixer will be ok and she ran through all the speeds with me and the mixer was ok. Great customer service!
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