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Valued Contributor
yamma024
Posts: 502
Registered: ‎08-21-2017

LocknLock Customer Service

‎04-03-2023 08:45 PM

Wow!! Customer Service was great.  I called last week to get 2 replacement lids.  All I had to give them was the the order numbers from QVC and the number on the bottom of the containers.  Replacement lids were here in 4 Days.

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Esteemed Contributor
loriqvc
Posts: 7,092
Registered: ‎11-06-2011

Re: LocknLock Customer Service

‎04-03-2023 10:41 PM

@yamma024 - Thanks for confiming that their service is back to the usual levels; they seem to have struggled over the past two years, so it's nice to hear this update.

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Valued Contributor
yamma024
Posts: 502
Registered: ‎08-21-2017

Re: LocknLock Customer Service

‎04-03-2023 11:09 PM

@loriqvc  Your are welcome.  I was so surprised how easy it was this time.  The last time I tried they said I would need to send them a picture of the lid.  I don't know how to that.  Glad I tried again.

 

 

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