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08-15-2020 11:10 PM
I will never buy LL again. Second time the locks have broken off!! I had the large one in the freezer storing ice cream. When I took it out and tried to open it TWO of the latches broke! Guess this is not so freezer proof!! I know I can get replacements BUT I have to send them back and pay the shipping. Not worth my trouble.
08-15-2020 11:48 PM
I bought 2 sets of the glass ones during the winter - well the lids are lame and do not snap. I did not want to go to the post office to send back, I just bake in them
forget abt the cheap broken lids
08-15-2020 11:53 PM
my motto is plenty other brands
08-16-2020 12:01 AM - edited 08-16-2020 12:03 AM
lI am slowly parting ways with my old and tired lock n locks. I like snapware glass. I don't have many "leftovers" so no need for various sizes.
I am frustrated even more now because I bought the "nesting" sets, have other sets and can't figure out what lids go to what pieces🙄🙄🙄
I feel like I'm trying to find a "needle in a haystack" shuffling thru the lids -- I need Lock N Lock granimal system😉. I started writing the color lid on the bottoms when I get a match🤷♀️🤗
08-16-2020 12:43 AM
@bargainsgirl- Actually, if you just need to get a new lid, you can call Lock & Lock for assistance—the customer service department is excellent and sends replacements promptly. Representatives are available Monday through Friday between 9:00 a.m. and 5:00 p.m. Pacific Time at 844-527-9188.
08-16-2020 01:28 AM
I have found when lock n lock is taken out of the freezer it is best to wait a few minutes before opening....in a way the piece is frozen ....and needs to adjust a little to room temperature...
08-16-2020 10:00 AM
homedecor1 - I TOTALLY agree. I bought a multi nesting set that was a heck of a deal. Problem is getting them re-nested and figuring out what top goes with what. It's one big puzzle ! ! !
08-16-2020 10:52 AM
I believe Boscov's has a pretty nice (reasonable) sale on Lock n Lock items.
08-16-2020 11:39 AM
@bargainsgirl Try the suggestions by @loriqvc .
The only time in my many purchases of L & L that I recieved a lid on one of the smaller bowls with a broken tab I called L &L and no arguments , hassle or postage charged they immediatley mailed me a replacement.
Personally I have never found a product that keeps items fresher for such a long time or work so easily for arthritic hands.
08-16-2020 11:40 AM
@loriqvc wrote:@bargainsgirl- Actually, if you just need to get a new lid, you can call Lock & Lock for assistance—the customer service department is excellent and sends replacements promptly. Representatives are available Monday through Friday between 9:00 a.m. and 5:00 p.m. Pacific Time at 844-527-9188.
I've been waiting since June to get a replacement lid. Have called again several times and all I get is voice mail to leave a message. I've haven gotten a return call. Very disappointed in this.
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