Kitchen

[MJL]

IS IT ME OR WHAT? I HAVE NEVER HEARD THAT L&L IS GUARENTED.  THE SNAPS ON MINE BROKE OFF.  I CALLED AND THEY TOLD ME I NEEDED THE INVOICE FROM QVC. HAS ANYONE EVER GOTTEN LIDS FROM THEM WHEN THE BREAK?

[Perkup]

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@MJL wrote:

IS IT ME OR WHAT? I HAVE NEVER HEARD THAT L&L IS GUARENTED.  THE SNAPS ON MINE BROKE OFF.  I CALLED AND THEY TOLD ME I NEEDED THE INVOICE FROM QVC. HAS ANYONE EVER GOTTEN LIDS FROM THEM WHEN THE BREAK?

Not me!  I have several lids that broke off under normal use. But who saves invoices for years?  Again, not me.  So I'm stuck with them. I do find that three snaps can hold the lid on tight, so I still use most of them.

[depglass]

I did years and years ago.  No invoice, no nothing.  But I've read here that they have tightened up in the past several years.  L&L is sold elsewhere and I suppose they want to be sure yours came from QVC.

[Mz iMac]

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@Perkup wrote:

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But who saves invoices for years? 

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@Perkup

FWIW

I do!  I read the warranty & staple the receipt/invoice to it.  On the receipt I write the expiration date.

I have 2 receipt boxes.  One is for regular receipts & the other is for BedBath&Beyond receipts.   BBB has a NO TIME LIMIT return policy.  I have returned items to them that I have had over 10+ years.

Once a year I go through receipt box #1 to throw away expired warranties.

[Mz iMac]

I have as well as the sealers.  I had my invoice/receipts to prove item(s) was purchased from QVC.

[eddyandme]

It's a joke!  I called once - when they were in their NJ office and was told they'd send out a replacement lid, but were moving so it would be awhile.  Waited couple months and called again.  Someone very rudely basically said TS (that was the gist of it:  no longer guaranteed).  Mine wasn't that old.  The lid fell from the microwave - 'cause you always have to put it on upside down - and the tab broke when it hit the porcelain floor tiles.  So, when they say it's guaranteed, it's a joke!

[January121]

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@eddyandme wrote:

It's a joke!  I called once - when they were in their NJ office and was told they'd send out a replacement lid, but were moving so it would be awhile.  Waited couple months and called again.  Someone very rudely basically said TS (that was the gist of it:  no longer guaranteed).  Mine wasn't that old.  The lid fell from the microwave - 'cause you always have to put it on upside down - and the tab broke when it hit the porcelain floor tiles.  So, when they say it's guaranteed, it's a joke!

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A few years ago I had 2 broken lids ... I called the office and they told me the same thing ... that they would send replacements but, because they were moving to ( not from) New Jersey that It would be a few weeks until I received the replacements... about 6 weeks later I received 2 new pieces ( not just the lids) ... they were very nice to me on the phone and I was very pleased with the new products they sent me.

[Abrowneyegirl]

This is an interesting thread.  I have never had a lid break though, I have at least 30 pieces some over 10 years old.

Now watch, one will break tomorrow!

[Kachina624]

You can look up most of your purchases in your order history and print out an invoice which will serve as proof of purchase.  However, I don't think they go back as long as 10 years.

[debic]

I've only broke one tab in all the years I've had L&L.  I didn't waste my time trying to get a new one.  I've learned "Limited Lifetime"  doesn't mean much.