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01-03-2014 11:40 PM
I just got my Keurig tonight and I was never happier to see the UPS lady. So i just set it up and went through all the instructions. Soak the filter for 5 mins, rinse the filter, place it in the water dispenser. turn on the machine and wait about 4 mins till it's pre heats. press the brew button.......2 oz, and yes it's set on 8. It's new..fresh out the box and it's already not working
help
01-04-2014 02:05 PM
I truly understand your frustration with your new Keurig. We have had to replace 4 in the past 3 yrs. We bought it from QVC when it was first out, it is the platinum series , the original one. It always just either stopped brewing, or brewing full cups or not working at all within months ! Phoned Keurig CS got a brand new one in the mail and started all over again ! We love it when it works, but it seems to never last very long. We thought of purchasing the Vue model at Bed bath and beyond, but read her on the boards that it is almost impossible to find the coffee pods anywhere. Dont know what to tell you, dont know why the company cannot come out with a brewer that works for years !
Good luck to you, maybe purchasing another company brewer is the answer.
01-04-2014 02:29 PM
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