Kitchen

[Razzy 7]

Calling Keurig - good suggestion. I call the manufacturer when I have a problem with any kitchen equipment I have. AND before purchasing a device for my kitchen I read reviews of it online.

[MJDinVegas]

Hi, @coffee drinker !  I have a multi cup machine but used to have a single serve version, like in hotels.  I buy my K cups at Costco.  Kirkland Bold brewing the traditional Kcup but our favorite is the San Francisco Bay Coffee pod that is a bit different.  It doesn't have the cup part of the K cup but an open filter; the box comes with an adapter to make it sit up high enough to brew properly.  I still hold the Keurig lip down until a steady steam of coffee flows.  I brew mine at 192F in a 12 oz size.  

if you need to descale, Keurig and others have a solution for that, check the big A.  Sorry didn't read entire thread.

[tl98466]

I've had good luck with their Customer Service in the past. They usually walk you thru some "troubleshooting steps" and then, in my case, they offered me a replacement. Good luck! 

[ID2]

It's clogged. Give it a good cleaning. 

[coffee drinker]

As a follow-up -- called Keurig this morning and told the CS rep the problem I'm having with the coffee maker.  She had me check everything out and make a cup of coffee using ground coffee and the reusable coffee filter.  I had the same problem -- coffee grounds all over and the machine was spurting.  Long story short -- I will be sent a new reusable coffee filter to see if that will solve the problem.  If not, call them back and a new machine will probably be sent.  I hope this new filter works.  

I am very happy with the CS rep.  She was thorough and very polite.  She wanted to help and for that I was grateful.