4leaf wrote:
My first order with Evine was for a French Fry Cutter. As it was supposedly shipping they also sent the bill. When it arrived it was a box of Isomers skin products...3 bottles. I shipped it back with my thoughts of what was shipped instead of a french fry cutter. Was told I had to reorder and didn't work to replace it with correct shipping. Reordered and got the french fry cutter. I paid the bill right away but when new bill showed it was about double and said 'late payment'. Long time on phone finally got that cleared up and so angry over the whole mess that I told them to close my credit card with Evine. It was my first and last dealing with Evine. There is so much about this company that needs work although sad because I like their cooking shows and product they demo.
I'm really sorry that happened to you, @4leaf. How long ago did this happen? I've been in the same boat, but with QVC. I ordered an Emeril 3.3 liter deep fryer almost two years ago, and chose Easy Pay. Guess what arrived? A floor steamer. LOL I knew immediately by the size and shape of the box at the front door, that there was NO way I was going to be able to cook anything in whatever it was I received. The invoice was correct, but not the item, obviously. Anyway, long story short, I called customer service. Re-ordered it, but paid in full up front, and told them I'd send back the floor steamer. Meanwhile, I kept getting charged Easy Pays from the original order of the deep fryer, even after returning the floor steamer! Eventually, I got it resolved. The whole experience didn't stop me from ordering from QVC, my budget did, eventually.
By the way, how are you liking your french fry cutter? :-) I've seen it on-air, and it looks great. But I already have a slightly different version, and also, I sometimes use my Genius Salad Chef chopper blades for the same purpose.