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Occasional Contributor
Posts: 12
Registered: ‎09-11-2024
Chipped enamel on 1 yr use. Yes used appropriate utensils. Totally disappointed QVC hypes the brand as a durable enamel.
Respected Contributor
Posts: 2,895
Registered: ‎08-10-2013

I beg to differ.  A few years ago I bought a pot and decided I didn't like it, mainly because I didn't know how to use it.  So I  took it down the basement and threw it on the floor to break it up to put in the garbage.  I threw that thing many  times and nothing happened.  I have never owned any product that stood that pressure.  

 

Now I have 3 different pots and I use them frequently.

Honored Contributor
Posts: 12,957
Registered: ‎03-09-2010

@Azalea12 - Le Creuset offers a lifetime warranty on its cast iron enameled products.  You don't say which type of product you have, but you can check on the official Le Creuset website under "Warranty Information". 

 

They list the warranty for each type of product, plus instructions on how to submit a claim.  Sorry, we're not allowed to post live links here.

 

I have an original set of Le Creuset that I bought when living in England about 40 years ago.  We don't use it every day, but it's been used a lot and is still in perfect condition.  That was when Le Creuset was made in France; I'm not sure that is still the case, but it doesn't affect the warranty.

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 12,957
Registered: ‎03-09-2010

@luvmybeetle - So...the moral of your story is, you'd better be sure you want Le Creuset, because it's impossible to break down!?  Woman Very Happy

 

PS:  Before I did that, I'd put it up for sale.  Le Creuset is worth some money.

"" A little learning is a dangerous thing."-Alexander Pope
Esteemed Contributor
Posts: 6,569
Registered: ‎02-05-2011

It certainly is durable.  Curious how you chipped the enamel.  My friend has had his Le Creuset set for over 25 years and it's going strong. As noted, go to their web site to learn about their warranty.

Respected Contributor
Posts: 4,276
Registered: ‎01-04-2015

I'm sorry you had that experience. Some of mine were hand me downs and they are doing very well. I enjoy them tremendously!

Respected Contributor
Posts: 2,895
Registered: ‎08-10-2013

@Venezia wrote:

@luvmybeetle - So...the moral of your story is, you'd better be sure you want Le Creuset, because it's impossible to break down!?  Woman Very Happy

 

PS:  Before I did that, I'd put it up for sale.  Le Creuset is worth some money.


Yes the moral of the story was exactly that.  I'm sure it breaks down somehow.  I did think of selling it but at that time I didn't have any idea.  I do now, but I love using them now.

Esteemed Contributor
Posts: 6,564
Registered: ‎01-25-2023

Our le Creuset ranges in age from 1 year to 50+, and it is all going strong. I'm sorry you have not had that good experiience but do contact them, they stand behind their product. Good luck to you!

Honored Contributor
Posts: 19,500
Registered: ‎03-09-2010

Just not a fan of it--is way too expensive and too bloody heavy for me to use. I do like the colors tho---but using it on the daily is not in my world. 

Respected Contributor
Posts: 3,199
Registered: ‎03-02-2016

Have many pieces of Le Creuset. Use them weekly for cooking.  Most are over 20 years old.  But I have not purchased them from qvc.  We have a Le Creuset outlet near us and some were wedding gifts. Great durable cookware.