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Occasional Contributor
techsupport
Posts: 13
Registered: ‎08-09-2011

Can't Open!

‎12-16-2015 02:15 PM

Received Cheryl's  Cookie Ornaments and can not open the ornament containers....anyone else have this issue?

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LMsc
Posts: 49
Registered: ‎07-13-2013

Re: Can't Open!

‎12-16-2015 06:17 PM

I also tried for a very long time to get them open. Finally I placed them on their side and on a towel. I gently pushed down and they popped open. I did ruin one because they easily bend and then won't close, so only put a "little" pressure on the seam. Hope this helps.......

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Kachina624
Posts: 69,806
Registered: ‎03-10-2010

Re: Can't Open!

‎12-16-2015 08:37 PM

@techsupport wrote:

Received Cheryl's  Cookie Ornaments and can not open the ornament containers....anyone else have this issue?

ID SAY CALL TECHSUPPORT BUT YOU ARE TECHSUPPORT. 

New Mexico☀️Land Of Enchantment
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Occasional Contributor
techsupport
Posts: 13
Registered: ‎08-09-2011

Re: Can't Open!

‎12-17-2015 07:58 AM

Haha...I did call customer service....they received other calls on the subject. She said to press on one side or the other and it should come apart...it didnt. 

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