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Trusted Contributor
Posts: 1,122
Registered: ‎03-10-2010

Shocking condition!

[ Edited ]

IMG_1529.jpegIMG_1531.jpegThis is what I received today! It's our 40th anniversary and my husband said to pick something I'd like. I chose this gold watch for almost $400 as a special gift and this is what showed up. I'm so shocked and appallled! The watch doesn't even work either! 
l've already contacted customer service. 

Contributor
Posts: 53
Registered: ‎12-25-2024

Re: Shocking condition!

[ Edited ]

Maybe you should have ordered it for your 26th wedding anniversary. That watch has been in that box in the warehouse since 2012. Old item, new item number.

 

25th Annual Klondike Gold Rush

August 17, 2012

J-273326  Vicence Round Dial Chrome Ceramic Strap Watch, 14K Gold

QVC Price $313.00 Featured Price: $295.28

Trusted Contributor
Posts: 1,122
Registered: ‎03-10-2010

Wow, that's so wrong!

Valued Contributor
Posts: 782
Registered: ‎02-16-2018

I'd give up on QVC & try a jewelry or department store. 

Honored Contributor
Posts: 80,563
Registered: ‎03-10-2010

They had to have known the battery would be dead.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 8,550
Registered: ‎07-26-2019

  Wow, guess they are serious abt  emptying the  "vaults "

 

Looks as though they are digging through old returned items

Honored Contributor
Posts: 37,883
Registered: ‎03-09-2010

@skatting44 

@Lynneuk @nycalady @Kachina624 @forsterite 

 

 

Makes me wonder why they would think this would be OK?

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Valued Contributor
Posts: 728
Registered: ‎07-05-2024

That's inexcusable. I hope it will be easily resolved, even though it never should have happened. Happy Anniversary to you and your husband. 

Valued Contributor
Posts: 833
Registered: ‎11-17-2012

Unfortunately, this is an example of a company that doesn't manage or control their inventory. They have old, outdated merchandise tying up inventory dollars. This should have been sent to the outlet store over a decade ago. 🙄

Honored Contributor
Posts: 37,883
Registered: ‎03-09-2010

@Lynneuk 

 

Wow‼️ 40th Anniversary ‼️

 

Congratulations 🎊 

~Have a Kind Heart, Fierce Mind, Brave Spirit~