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10-09-2026 02:43 PM - edited 10-09-2026 02:44 PM
This is what I received today! It's our 40th anniversary and my husband said to pick something I'd like. I chose this gold watch for almost $400 as a special gift and this is what showed up. I'm so shocked and appallled! The watch doesn't even work either!
l've already contacted customer service.
10-09-2026 02:58 PM - edited 10-09-2026 02:58 PM
Maybe you should have ordered it for your 26th wedding anniversary. That watch has been in that box in the warehouse since 2012. Old item, new item number.
25th Annual Klondike Gold Rush
August 17, 2012
J-273326 Vicence Round Dial Chrome Ceramic Strap Watch, 14K Gold
QVC Price $313.00 Featured Price: $295.28
10-09-2026 03:00 PM
Wow, that's so wrong!
10-09-2026 03:18 PM
I'd give up on QVC & try a jewelry or department store.
10-09-2026 03:26 PM
They had to have known the battery would be dead.
10-09-2026 04:12 PM
Wow, guess they are serious abt emptying the "vaults "
Looks as though they are digging through old returned items
10-09-2026 05:52 PM
@Lynneuk @nycalady @Kachina624 @forsterite
Makes me wonder why they would think this would be OK?
10-09-2026 06:28 PM
That's inexcusable. I hope it will be easily resolved, even though it never should have happened. Happy Anniversary to you and your husband.
10-09-2026 07:24 PM
Unfortunately, this is an example of a company that doesn't manage or control their inventory. They have old, outdated merchandise tying up inventory dollars. This should have been sent to the outlet store over a decade ago. 🙄
10-09-2026 07:33 PM
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