Jewelry

[lovesallanimals]

After waiting 3 weeks to receive Shawn's ring set, I was so excited when it was delivered to me today. When I open the box, the pouch was empty!!!!! I could not believe this, the envelope addressed to me was not tampered with in any way, so it is very curious how an empty pouch was packaged, very wierd. I was livid when I called CS, and of course my size is sold out, no WL. Then I was checking on a pair of Isaac's ankle pants, they are out for delivery, great right? It would be if they were being delivered to me instead of to someone else in an entirely different town. This is just not my day.

[Another new name Sue]

I'd call CS again (not being livid as that doesn't get you anywhere) and explain what happened and ask if there is a CS rep who could look into the matter and see if there is still one available. Not sure if they can be resized if it's the wrong size. Probably won't work but worth a try.

I wonder if it's employee theft for the rings. I'm sorry you are disappointed. It's a really pretty set. Well, this just means there's something else out there you will love. Just wait!

[Another new name Sue]

oops

[Another new name Sue]

WAIT a minute.....if it's J321142 it's still available. Sizes 9 and 10. Maybe can be resized if you need to.

[TuesdayTaylor]

Dang it!! Sorry for you!

[Maxine49]

This has happened to me twice over the 20years of buying at the Q. Just call CS and tell them and they will send you another. Ask to speak with a Supervisor if you must. If you don't get any satisfaction, call you CC company right away and protest the charge.

[lovesallanimals]

Thanks ladies for your replies. CS immediately issued a refund to my card but I am a size 8 and only a 9 (WL) or 10 was available. I don't think that the metal on this ring can be sized. Oh well, in the scheme of things, this is really not anything to be upset about but I was so looking forward to this set. Maybe it was meant to be and something I will love even more will come along.

[CalMom]

J323824 <h1 class="fn">Ships 4/20/15 Epiphany Diamonique 100-Facet 2-pc. Bridal Ring Set</h1>

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Retail Value: $115.00

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• 8On 3/11/2015 loveour4leggedfriends said:

Thanks ladies for your replies. CS immediately issued a refund to my card but I am a size 8 and only a 9 (WL) or 10 was available. I don't think that the metal on this ring can be sized. Oh well, in the scheme of things, this is really not anything to be upset about but I was so looking forward to this set. Maybe it was meant to be and something I will love even more will come along.

Can't you go on the waiting list? There is another Item number with the smaller sizes.

[CalMom]

This is the item number with the size 8 on wait list. You will probably get one.

J323824

Shawn's Ring is listed under 2 Item Numbers.

[RespectLife]

That is a shame. I would be disappointed too.

That is a beautiful set. I just love epiphany! It is my fav line of jewelry at Q. I have pieces since they were first introduced and they wear and last forever. Very affordable line, IMHO.

I hope it comes back in stock for you!