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Valued Contributor
mia 2
Posts: 621
Registered: ‎03-16-2010

REVIEWS are missing from website, especially recently new items

[ Edited ]

‎02-08-2017 10:44 AM - edited ‎02-08-2017 12:41 PM

Don't know if others realize most of the reviews are gone from the Q site.  What's going on.  This started yesterday morning.  I assume this is a glitch Q is working to fix.,  Won't make purchases until reviews are up.   I wonder why Q hasn't posted here in response to other's posts under "Customer Care", that they are working on this problem.

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debbear
Posts: 24
Registered: ‎04-24-2010

Re: REVIEWS are missing from website, especially recently new items

‎02-08-2017 12:13 PM

I want the reviews back also. When purchasing clothes and shoes I always check how the fit is. 

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MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: REVIEWS are missing from website, especially recently new items

‎02-08-2017 12:22 PM

Much of what q sells can be bought  from Amazon,so I pop over there to read their reviews.....lol and sometimes come back and buy it here.............sometimes........lol

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mia 2
Posts: 621
Registered: ‎03-16-2010

Re: REVIEWS are missing from website, especially recently new items

‎02-08-2017 12:43 PM

Wayne just posted under "Customer Care" that he is reporting it to the IT department.  It's been well over 24 hours that the reviews have been gone.

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Carney
Posts: 84
Registered: ‎09-03-2011

Re: REVIEWS are missing from website, especially recently new items

‎02-08-2017 03:15 PM

I've noticed that too.  The Clarks TSV sandals from a few days ago have the stars posted but not the written reviews.  I've asked about it twice- no answer.  I depend on those reviews to help me decide IF I should buy an item, or what if any sizing issues I should be aware of.  With a 'try on" fee of $9.95 I need that information to avoid mistakes if possible.

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